Freelancer profile translated to English.
Back to original languageAbout Mahdi
Experienced Systems and DevOps Engineer in deploying, automating, and maintaining production systems in the energy and telecommunications sectors. Passionate about continuous learning, I contribute to automating deployments, ensuring environment stability, and enhancing their observability with tools like GitLab CI, Ansible, Kubernetes, Prometheus, and Grafana.
English
Native or bilingual
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- Sofrecom TunisieIntegration and DevOps EngineerDIGITAL AND ITOctober 2022 - July 2026 (3 years and 9 months)Tunis, Tunisia• Install and integrate a customer value management platform for mobile operators in test and production environments, ensuring deployment compliance.• Contribute to the migration of the software solution from a virtualized infrastructure to Kubernetes, by containerizing applications through Dockerfile development and managing resource configuration via Helm charts.• Improve CI/CD pipelines under GitLab CI to automate the publication of images and charts, by integrating Docker and Helm registry push into the delivery workflow.• Provide technical support by handling incidents detected by testing teams and monitoring tools, to ensure service availability.• Write technical documentation (installation guides, migration procedures, and technical architecture documents) to ensure standardization and knowledge transfer.
- Sagemcom Software & TechnologiesSystem and DevOps EngineerSOFTWARE PUBLISHINGSeptember 2019 - October 2022 (3 years and 1 month)La Goulette, Tunisia• Deploy and configure an intelligent metering platform for electricity providers, ensuring stable deployment cycles in test and production environments.• Automate deployment and maintenance operations using Ansible and Git, to improve environment reproducibility and reduce manual configuration work.• Design and implement a centralized log management solution based on the Elastic suite (ELK), enabling better incident analysis.• Deploy a monitoring solution based on Prometheus and Grafana for virtual machines and services, allowing proactive anomaly detection.• Diagnose and resolve anomalies reported by QA teams and monitoring tools, contributing to constant service availability.• Maintain technical documentation (installation guides, flow matrices, and technical architecture documents) supporting integration and knowledge sharing within the team.
- Orange LabsEnd-of-studies Project InternshipTELECOMMUNICATIONSMarch 2018 - September 2018 (6 months)Lannion, FranceDesign of dashboards for monitoring the quality of telephone and internet services, with automatic alert generation in case of incidents.
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Education
- Telecommunications EngineerHigher School of Communications of Tunis "SUP'COM"2018
- Engineering Student on University ExchangeBilkent University2018
Certifications
- AWS Certified Solutions Architect – AssociateAmazon Web Services2026
- Red Hat Certified OpenShift AdministratorRed Hat2025