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Mahamood A.MA

Mahamood A.

Tech. Product Owner | Delivery & Digitalization Lead

€800/day
Graz, AT
8-15 years
Product Ownership
Delivery Management
IT Project Management
Stakeholder Management
Requirements Engineering

Average response time: 1 hour

Freelancer profile translated to English.
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About Mahamood

Technical Product Owner and IT-Digitalization Lead with a background in software development, delivery management, and process digitalization. Experience in steering and restructuring multiple development teams, implementing predictable delivery processes, and executing webshop, CMS, and organization-wide digitalization projects. Focus on bridging business, stakeholders, and development teams to drive complex initiatives forward in a structured, pragmatic, and execution-oriented manner.

  • German

    Native or bilingual

  • English

    Fluent

  • Arabic

    Native or bilingual

  • Italian

    Basic

Can work on-site
Graz (up to 50km), Pöllau bei Hartberg (up to 50km), Wien (up to 50km)

Experience

  • Privater Kindergartenbetrieb
    IT & Digitalization Lead
    February 2026 - Today (5 months)
    Vienna, Austria
    • Responsibility for organization-wide IT digitalization across four locations. Planning, budget control, and phased implementation during ongoing operations.
    • Establishment of a complete IT infrastructure per location: firewall, servers, network, and system integration. Brought into productive operation.
    • Introduction of digital registration and billing processes with measurable time savings and reduced error rates compared to previous manual workflows.
    • Independent selection and procurement of all hardware and software solutions, considering infrastructure, operational requirements, and budget.
    • Central technical point of contact for all locations — coordinating internal requirements as well as external service providers and suppliers.
    Digitalization IT Project Management IT Infrastructure Process Optimization Stakeholder Management
  • Österreichisches E-Commerce Unternehmen
    Product Owner
    April 2024 - February 2026 (1 year and 10 months)
    Hartberg, ST, Austria
    • Restructuring and scaling of 2-3 development teams with up to 20 developers at times. Delivery capacity quintupled through targeted recruiting and team building.
    • Establishment of agile development processes (Jira workflows, sprint routines, backlog management) from scratch. Increased release frequency from sporadic deployments to weekly, sometimes daily releases.
    • Lead responsibility for a comprehensive webshop and checkout relaunch with measurable business impact; coordinated cross-team collaboration and release coordination in a complex stakeholder environment.
    • Introduction of structured prioritization and alignment processes. Ad-hoc escalations significantly reduced, predictable deliveries established as standard.
    • Management of webshop and CMS projects, including coordination with external agencies (e.g., Denovo and Chax, Graz) and direct communication with stakeholders at the management level.
    Product Ownership Delivery Management Stakeholder Management Requirements Engineering Agile Delivery
  • Österreichisches E-Commerce Unternehmen
    IT Support & Project Management
    April 2021 - April 2024 (3 years)
    Hartberg, ST, Austria
    • Optimization of the IT ticketing system with measurable impact. Average response times reduced by 30%.
    • Introduction and rollout of 3–5 new software solutions to optimize internal processes and cross-team collaboration, independently managed from selection through implementation to go-live.
    • Conducting internal training for colleagues to ensure system acceptance and efficient use of newly introduced tools.
    • Coordination of technical projects, including stakeholder alignment, resource planning, and progress monitoring. Focus on project work rather than purely support operations.
    • Support of digitalization of internal processes through technical analysis, process optimization, and operational implementation in close cooperation with various departments.
    IT Service Management Project Management Process Optimization Stakeholder Management Requirements Engineering
Check out Mahamood's experience

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Education

  • Entrepreneurship
    IU International University of Applied Sciences
  • User Journey Mapping & Story Mapping
    ETC Vienna
    2024
    User Journey Mapping & Story Mapping
Check out Mahamood's education

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