About Mahamane
French
Native or bilingual
English
Conversational
Experience
- FNAC/DARTYTech Lead Siebel CRMOctober 2025 - April 2026 (6 months)Lyon, FranceTech Lead Siebel CRM CTT
- Managed a team of four: support, coaching, and advice.
- Analyzed and qualified client needs for anomalies or evolutions.
- Wrote detailed technical specifications and estimated client needs
Scope: Windows Server 2022, Sql Server 2019. Project Context: TMA Siebel IP 21.12 - AXA FranceSiebel CRM MCO Project ManagerBANKING AND INSURANCEFebruary 2018 - December 2024 (6 years and 10 months)Paris, FranceMaintenance of the CRM for Retirement and Employee Savings
- Project Management: initiation, planning, execution, supervision and control, tracking deliverables, and post-project closing documentation.
- Production monitoring, reporting, and team management
- Development of new integration interfaces (Web Service, EIM, MailDispatcher, WebMail, GED, Data migration scripts from Siebel to Salesforce, O365)
- Management of the migration to Salesforce: leading workshops, data migration
Scope: RHEL 7.x and 8.x, Windows Server 2016, Citrix, Oracle 11gR2. Project Context: TMA Siebel 7.8 – Salesforce Migration in Agile mode - ProxiserveTechnical Expert and Siebel ArchitectSeptember 2017 - March 2018 (6 months)Technical expert, architect, and Siebel administrator (September 2017 to present)
- Creation and modification of Web Services between the Siebel CRM application and third-party applications: INTENT, Vilogia, Salesforce.
- Bug fixing and development of enhancements to improve the user interface.
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Education
- Salesforce Certified AI SpecialistSalesforce Trailhead2024Formation en ligne sur le site Trailhead de Salesforce.
- Python and R for Machine Learning & Deep LearningUdemy2024