Freelancer profile translated to English.
Back to original languageAbout Mahamadou
I help Shopify stores automate their customer service through AI agents.
The goal: reduce SAV tickets (package tracking, returns, product FAQs), save time, and improve customer experience.
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- Agence d’Agents IA E-commmerceAI AgentJanuary 2026 - Today (5 months)Vitry-sur-Seine, FranceI am setting up an agency of specialized AI agents for Shopify e-commerce stores.I install SAV AI agents capable of automatically answering customer questions (delivery, returns, payments, order tracking), and depending on the package, recommending products to increase the average order value.Result: my clients save 10 to 20 hours per week, significantly reduce their support costs, and offer an instant 24/7 response to their customers.Customer service becomes fluid, automated, and more profitable, without hiring or managing a team.
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