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Magali RocheMR

Magali Roche

Operational Consultant | Automation | AI

€400/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Magali

Are you the leader of a fast-growing company and finding daily operations unmanageable?

Would you like to:

🧨 Optimize your schedule to finally focus on your company's strategy and growth?

🧨 Automate time-consuming tasks to free up your days?

🧨 Improve your teams' productivity by streamlining collaboration and eliminating inefficiencies?

➡️ Did you know that companies that optimize their processes reduce their costs by 20% and improve their productivity by 30%?

My support as an operational right-hand person allows you to:

✔️ Streamline collaboration between teams by optimizing internal communication.

✔️ Reduce daily workload through automation and structuring of your processes with AI.

✔️ Increase team productivity through optimized workflows.

✔️ Decrease your operational costs by limiting repetitive tasks and optimizing administrative management.

✔️ Foster the growth of your SME by aligning internal operations with your strategic objectives.

I am Magali, a COO specializing in management and AI automation, and I help SMEs structure and automate their processes to gain time and efficiency.

My services:

- Analysis and audit of your current operational processes.

- Structuring and documentation of workflows for each team.

- Implementation of automation solutions tailored to your needs (Zapier, CRM tools, project management, etc.)

- Training teams on the use of new tools and automated processes.

- Technical support and assistance to ensure the maintenance and evolution of automated systems.

- Integration of Key Performance Indicators (KPIs) to measure and optimize operational efficiency.

Do you want to bring order back to your organization?

Then book your free consultation!
  • French

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • Holding FREEWOMEN - Grungemama
    Manager - Logistics and Transport Manager
    E-COMMERCE
    April 2019 - October 2022 (3 years and 6 months)
    Toulouse, France
    Manager of logistics and team coordination, I was responsible for key operations to optimize flows and ensure the quality of customer service.

    👫 Management and scheduling of the logistics team

    ☎️ Creation and supervision of the customer relations system

    🤝 Negotiation and management of contracts with carriers

    📦 Creation of the inventory organization system

    🚚 Logistics management for store openings

    🧮 Inventory management and organization
    Project Management Team Management Customer Relationship Management (CRM) Team Coaching Team Coordination
  • Grungemama
    E-shop Sales Assistant
    November 2017 - April 2019 (1 year and 5 months)
    Toulouse, France
    Responsible for the smooth operation of the e-commerce site and customer interactions, I ensured the follow-up of daily operations to guarantee a fluid experience and quality customer service.

    👩🏻‍💻 E-commerce site administration (product sheets, etc.)

    📱 Social media management

    ☎️ Customer relations (After-sales service)

    ✖️ Pre-accounting

    📧 Email management

    🗄 Archiving
    E-commerce Social Media After-Sales Service Management Customer Relationship Management Pre-accounting Filing and Archiving
  • MILLESIME
    Executive Assistant
    January 2006 - August 2017 (11 years and 7 months)
    Colomiers, France
    Tasked with supporting management in daily operations, I ensured the optimization of management practices, food safety, and resource management.

    👫 Certification “effective management practices”

    🗓 Schedule Management

    📦 Inventory Manager

    🍎 Food Safety
    Inventory Management Team Management Team Coaching Team Coordination Schedule Management

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Education

  • DEUG Law
    University of Toulouse 1
    2003
  • Proofreader
    French School for Proofreaders
    2023
    - Orthographe et grammaire - Typographie - Syntaxe - Sens et cohérence

Skill set

Categories