Magali Martin

Artisans, SME Owners, Liberal Professions, Associations, Individuals,

Do you lack time to do everything? Are you fed up with all this administrative burden? I offer you the solution! Let me handle your time-consuming tasks and your customer relations, so you can focus on what matters most: your growth and the achievement of your professional goals.

🍀 Your advantages:

✓ A la carte service

✓ No hiring constraints / no payroll costs

✓ Budget control

✓ Time saving

As the head of my own business for over 5 years, I offer you these different services:

→ Administrative Management:

✓ Creation/reorganization of your administrative management

✓ Administrative management of your files, procedures, and formalities

✓ Drafting, proofreading, and correction of all types of documents

✓ Assistance with accounting management

→ Customer Service

✓ Customer/supplier relationship management

✓ Complaint management

✓ Entry, sending, and tracking of quotes, invoices, delivery notes

✓ Payment tracking, reminders, and debt collection

→ Personal Assistance

✓ Making/canceling personal appointments

✓ Rental management

✓ Travel organization

✓ Various reservations

🍀 My "+":

✓ Trilingual English-Dutch-French

✓ Master's degree in Translation, proofreader, and writer

✓ Fifteen years of experience in international companies within customer service and complaint management departments

✓ Rigorous, autonomous, flexible, definitively solution-oriented and customer-focused, I am committed to all the missions entrusted to me and to the success of your projects.

🍀 Contact me and we will discuss together how I can help you!