Maëva Bayette

I was responsible for the daily support of the sales team and the management of customer and supplier relations. My tasks included:

• Management of incoming emails and responses to customer/supplier requests.

• Follow-ups for quotes, orders, and deliveries.

• Preparation and sending of quotes, coordination with relevant departments.

• Tracking and management of orders, from receipt to delivery.

• Archiving and filing of invoices and administrative documents.

• Management of internal schedules and organization of appointments.

• Reception of clients and suppliers, in person or by phone.

This experience allowed me to develop skills in communication, organization, multitasking, and customer relations.

Support tasks for the accounting department, focused on asset management and tracking. (Internship completed as part of the Professional Title of Accounting Secretary).

• Fixed Asset Accounting: Processing, tracking, and verifying hospital fixed asset files (research, status identification: in progress, to be written off, etc.).

• Research and Administration: Computer research and verification of the physical and administrative existence of assets (using Excel and internal software).

• Administrative Rigor: Strict application of accounting procedures to ensure the accuracy of accounting entries.

• Versatility and Autonomy: Execution of ad-hoc administrative tasks requested by the department head.

Versatile internship in an SME, combining secretarial, basic accounting, and commercial support tasks. (Internship completed as part of the Professional Title of Accounting Secretary).

• Accounting and Finance:

• Performing simple accounting entries using EBP software.

• Assisting the accountant with bank reconciliations.

• Management of unpaid invoices: telephone follow-up with clients for recovery.

• Administration and Tools:

• Management and updating of schedules (technicians and/or sales representatives) using Trabat software.

• Creation of a customer satisfaction questionnaire to optimize commercial follow-up.

• Customer Relations:

• Physical reception of clients and handling of the telephone switchboard.