Freelancer profile translated to English.
Back to original languageAbout Maëlys
With 7 years of experience as Operations Manager, I have managed numerous cross-functional projects involving digital marketing, e-commerce, logistics, and finance. Today, I position myself as a Project Manager, ready to organize, coordinate, and monitor your projects to ensure they progress efficiently and smoothly.
What I can bring immediately:
- Operational project management
- Coordination between teams (marketing, tech, logistics, finance)
- Schedule management, prioritization, and reporting
- Optimization and improvement of internal processes
- Performance monitoring (KPIs, dashboards)
- E-commerce management: catalog, campaigns, automation, optimization
- Organization and documentation (Notion, GSheet, Trello, Asana…)
- Management and structuring of your sales processes
What characterizes me: rigor, sense of priorities, clear communication, results-oriented vision, and always in a good mood 😊
🎯 My goal: to move your projects forward faster, more smoothly, with structured and reliable management.
Available for one-off or recurring missions. Do not hesitate to contact me to discuss your context and needs.
French
Native or bilingual
English
Conversational
Can work on-site
Bordeaux (up to 50km)
Experience
- Pulsera DistributionOperations Manager / WholesaleRETAIL (SMALL BUSINESS)January 2019 - January 2025 (6 years)Bordeaux, France
- Management of commercial and event development projects, from needs definition to implementation, ensuring deadlines and objectives are met.
- Management of partnerships and animation of the professional network to support the company's growth and visibility.
- Optimization of internal operational processes, implementation of effective procedures to improve productivity and service quality.
- Handling of the complete sales cycle for certain projects: needs qualification, opportunity identification, proposal preparation, client follow-up, and sales closing.
- Participation in the company's strategic planning and definition of medium and long-term commercial objectives.
- Development and monitoring of reports to measure project performance and identify areas for improvement.
- Coordination of internal and external teams, partners, and service providers to ensure the success of client projects.
- InnovaxeExport Sales Manager / E-commerceE-COMMERCEAugust 2018 - December 2018 (4 months)Lille, France
- Coordination of international customer and supplier orders, from entry to delivery, ensuring deadlines and quality are met.
- Organization and monitoring of logistics flows: preparation, shipping, freight forwarding, and returns.
- Management of disputes and after-sales service follow-up to ensure customer satisfaction.
- Creation and monitoring of dashboards to manage export activity and measure performance.
- CastoramaDepartment ManagerRETAIL (SMALL BUSINESS)July 2016 - July 2017 (1 year)Lille, France
- Operational management of the department: stock monitoring, restocking, supply level optimization, and product availability control to ensure commercial performance.
- Management and leadership of the sales team: scheduling, coaching, monitoring individual and collective objectives, and organizing team meetings to improve performance and motivation.
- Monitoring of performance indicators: sales analysis, trend identification, and implementation of action plans to achieve commercial objectives.
- Coordination with logistics, marketing, and merchandising teams for the implementation of promotions, displays, and product presentations.
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Education
- Bachelor in Sales and MarketingIMMD2017