Freelancer profile translated to English.

Description

Serious and organized freelancer, I offer my services in writing and administrative management to support companies and freelancers in their daily lives.

I take care of content writing (articles, product sheets, professional documents) as well as various administrative tasks: data entry, document formatting, file management or administrative support.

Rigorous and efficient, I ensure to provide clear, structured and quality work, while respecting deadlines.

Available and attentive, I adapt to your needs in order to save you time and allow you to concentrate on your main activity.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

My IBS Group
Billing and debt collection service
RETAIL (LARGE RETAILERS)
January 2024 - Today (2 years and 5 months)
Arcueil, France
Customer invoicing, processing and monitoring of contracts, issuing credit notes, monitoring unpaid invoices and customer reminders, management of service provider contracts and relationships.
Quotes and invoicing Debt collection supplier invoicing Customer invoicing
My IBS Group
Head of Customer Service and Logistics
RETAIL (LARGE RETAILERS)
January 2018 - Today (8 years and 5 months)
Arcueil, France
Management of the technical/customer service call center, planning and monitoring of interventions, inventory management, stocktaking, supplier relations, inter-group invoicing, link between departments, preparation, sending and printing of customer delivery notes, dispute processing. Training and integration of new employees.
Physical and telephone reception After-sales service supplier relations Writing letters/emails Inventory management
Iccel
Tele-secretary
October 2016 - January 2017 (3 months)
Antony, France
Call center management: appointment scheduling, message taking, emergency handling, mastery of the Doctolib software, creation and verification of patient and doctor files.

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Maelle Szymanski

Administrative Manager

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