Maelle Imwinkelried

• Processing insurance requests related to patient files (additional questionnaires and reports)

• Publishing consultation reports and operative protocols

• Establishing discharge letters and consultation reports

• Digitizing and archiving patient files

• Telephone, appointment scheduling, and polyclinic agenda management in support of medical assistants.

• Handling benefit requests

• Various tasks as requested by the coordinator

• Management assistance – organizing meetings, scheduling appointments, proofreading documents, drafting employment forms, managing phone calls, handling mail, organizing training days, processing departures, updating employee files

• Setting up and promoting commercial operations (events, sales, promotions)

• Welcoming customers, responding to inquiries

• Processing purchases and managing cash register operations

• Handling returns, exchanges

• Tidying/maintaining shelves and sales areas.

• Conducting inventories