Freelancer profile translated to English.
Back to original languageAbout Maëlle
The customer-centric approach is an essential element in all my approaches and missions since customer satisfaction represents for me the key to the success and sustainability of brands and companies. However, I adapt to the needs of your company.
➡️AMAZON MARKETPLACE EXPERT
⁃ Management of your Amazon account
⁃ Optimization of product listings and images
⁃ Advertising and promotion of your Amazon products
⁃ Positioning, Pricing, and Marketing Strategy 📈
Amazon Ebay Etsy shopify.
__In order to manage and implement strategies and increase sales, I carry out:
🔎 MARKETING STUDIES__
⁃ Market research
⁃ Online competitor analysis and monitoring, trends, pricing.
✅OPTIMIZATION
⁃ Product and seller listings;
⁃ Texts and images, management of translation on Amazon EU;
⁃ Creation of A+ content;
⁃ Product settings;
⁃ Optimized post-sale email sending (to boost Amazon reviews);
⌨️WRITING
⁃ SEO writing (therefore __SEO analysis__);
⁃ Copywriting, creative writing;
- Writing texts for websites and managing their translation.
👑CUSTOMER SATISFACTIONONLINE DIGITAL OR PHYSICAL
⁃ __Customer satisfaction studies__ including: Collection of customer data, sorting, analysis;
⁃ Synthesis and valorization and monitoring of results;
⁃ Study ofareas for improvementin customer satisfaction;
⁃ __Customer case management.
Honesty, integrity, and simplicity form the basis of my interactions with you.
I will communicate the progress of the project through your preferred communication channel and schedule check-ins according to our availability to ensure you are kept informed and in control of the projects if you wish.
I will respond to your requests for clarification on the missions. Do not hesitate to contact me for more information on my range of skills.
French
Native or bilingual
English
Fluent
Spanish
Conversational
Remote only
Primarily works remotely
Experience
- TPE/PMEAmazon Product Listing OptimizationE-COMMERCEFebruary 2018 - Today (8 years and 4 months)Writing and Optimization of Amazon product listings and uploading (Title, Bullets, Description)In simple content / Brand Content / A+Preliminary analysis: competitive, semantic, SEO, etc.- Writing of texts (title, bullets, description) copywriting and SEO - Arrangement and Creation of brand content- Optimization and modification of images- Title optimization- Keyword settings
- AmazonProduct Range Implementation StudyE-COMMERCEDecember 2018 - April 2019 (4 months)Market research on Amazon UK, ES, IT for the implementation of a Product range on the different Amazon Europe platforms.- Is the market profitable? Who is the competition? What is the competition's positioning? What place/positioning to adopt against the competition? Which products to position?- + Study of competitor sales.
- Epicerie Fine - Gastronomie du TerroirAmazon Seller Account Management - Creation of complete product listings - SEO + Competition StudiesAGRICULTURENovember 2018 - Today (7 years and 7 months)Paris, France° Phone Consulting.--° Seller account settings (seller, shipping)° Ticket management° Seller account management (at the start of the service)° Support in the client's onboarding to Amazon.-° Amazon competitor research° SEO Analysis Amazon - Google-° Optimization of images for the marketplace° Text writing° Creation of infographics--° Creation of product listings, variations, settings, and uploading--° Platform support🗣My Amazon Seller clients are mostly positioned in niche and profitable markets - with specific positioning and keywords - so I am asked to maintain their private identity.
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Education
- Advertising DUT - Info ComCharlemagne - Nancy2013Conception Rédaction Rédaction copywriting et référencement Stratégie publicitaire et création des supports Relations Presse Graphisme Évènementiel
- Master 1 Marketing and Communication New MediaLaSalle - Saint-Joseph2015Chargée de Communication (Externe et Interne) dans un groupement de cabinets d'expertise comptable en alternance. Major de Mémoire - Stratégie de communication externe et interne des professions libérales réglementées (Ex de l'Expertise Comptable). Etudes et Analyses, Stratégies de Marketing, Mrk produit et Communication 360° Communication en ligne, Droit, Management et Communication interne. Création de sites web et SEO/SEA, Gestion de projet. TOIEC - 783 Voltaire - 653
Certifications
- Voltaire CertificateProjet Voltaire2016
- TOIECTOIEC2016