Maëlis Serra

Freelance Web Writer, I create clear and SEO-optimized content to improve your visibility on Google. I write blog posts, product sheets, or guides adapted to your target audience. My goal is to make information simple, pleasant to read, and effective in capturing your readers' attention.

Serious and attentive, I respect your instructions and deadlines to deliver quality content.

Management of French and international customer orders (entry, follow-up, invoicing) B2B customer relations: phone calls, emails, product advice, complaints

Sales monitoring and compliance with commercial conditions (prices, deadlines, payments) Coordination with production, purchasing, and logistics

Commercial actions: follow-ups, mailings, trade shows, preparation of commercial files

3-month internship

Welcome, inform, and guide visitors and clients with professionalism and kindness

Handle calls and mail, ensure effective follow-up of requests

Assist with administrative tasks: planning, file updates, document drafting

Ensure the smooth running of the reception area: manage supplies, receive packages, maintain a welcoming space