Freelancer profile translated to English.

Description

CRM & Automation Expert, specializing in multi-system integration and data orchestration

With over 5 years of experience in CRM automation and integration, I assist companies in optimizing their business processes:

🔧 Automation & Integrations

Custom Python script development and advanced technical automations

API connections and bidirectional synchronizations between platforms (HubSpot, Sellsy, Livestorm, Weezevent)

Custom integrations: Twilio, Stripe, AllMySMS, Fathom

Automated workflows to eliminate manual entry and enrich CRM data

Implementation of WhatsApp AI agent

📊 HubSpot Operations & Data Management

Automatic synchronization between HubSpot and third-party systems via API (Sellsy, Livestorm, or others)

Automation of customer lifecycle, billing, and document generation

Customization of templates (quotes, invoices) with complex business logic

Management of advanced workflows and custom properties

Tools

Using N8N, Python, Claude code

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Lyon (up to 50km)

L'Express Connect
Data Analyst and Integration Engineer
TECH
September 2025 - Today (11 months)
Lyon, France
Implementation of CRM automation and system integration strategies

- Development of multi-platform API integrations (HubSpot, Sellsy, Livestorm, Weezevent, Fathom)
- Bidirectional data synchronization and business workflow automation
- Creation of custom Python solutions for data extraction, transformation, and enrichment
- Implementation of analytical tracking and Business Intelligence systems (MRR/ARR, churn, Looker Studio dashboards)
- Automation of billing processes, document generation (quotes, invoices), and customer lifecycles
- Optimization of webinar workflows with participant tracking and automated reporting
- Development of automation scripts and custom integrations via REST and OAuth2 APIs
Hubspot API
DECATHLON OUTDOOR SAS
CRM Project Manager
SPORTS
November 2024 - Today (1 year and 8 months)
Grenoble, France
Analysis and segmentation of customer databases to optimize CRM targeting and scenarios.
Design and optimization of multilingual automated campaigns (Salesforce Marketing Cloud): audience adaptation via SQL queries, testing, and deployment.
Coordination of creative briefs and management of translations for international markets.
Management of marketing operations deployment with a focus on performance and ROI tracking.
Salesforce Marketing Cloud email template Email marketing SQL CRM
Potager City
CRM / Customer Data Manager
E-COMMERCE
September 2021 - November 2024 (3 years and 2 months)
Lyon, France
Configuration, execution, and measurement of digital campaigns and lifecycles(Salesforce CRM and Marketing Cloud)
Scenario planning for all outgoing communications (Emailing - SMS - mobile notification)
Personalization of emails and integration of conditional blocks in AMP Script
Complete migration from Salesforce Marketing Cloud to Batch
Statistical analysis (automation with Python and SQL)
CRM Salesforce Marketing Cloud Python (programming language) SQL AMPScript