Freelancer profile translated to English.

Description

A deadline that explodes, a deployment that falls behind, a team that bypasses a tool instead of using it: I start from these symptoms to identify what is really blocking, on the team or client side, then I build and deploy the solution until it is adopted, not just delivered.

My method: field diagnosis (data, interviews, observation) → solution design with the relevant teams → piloted deployment with monitoring KPIs → change management to ensure it lasts over time, not just on launch day.

Proof:

- Reimbursement process: processing time divided by 5 (5 days → 1 day), 0 additional budget, DMAIC method

- 60+ electric charging station sites deployed, 100% within regulatory deadlines (LOM law), €13.5M budget met

- Tariff transition perceived as punitive by 100% of a service provider fleet, transformed into stabilized retention through an ADKAR plan built from scratch

Methodologies: PMP® · Lean Six Sigma Green Belt · ADKAR · ACMP · BPMN 2.0

Location: Paris, hybrid · missions in France and international remotely

Desired roles: transformation project management, process optimization (Lean/DMAIC), change management.

Languages

English
Native or bilingual
French
Native or bilingual
Spanish
Fluent

Workplace preferences

Remote only

Primarily works remotely

Worklife
Project Manager, Enterprise Client Implementation
SOFTWARE PUBLISHING
January 2025 - December 2025 (11 months)
Paris 08 Élysée, France
Scoping of implementation projects for Enterprise clients (+1000 employees): scope, planning, milestones
Diagnosis of client needs in collaboration with the Sales team before project kickoff
End-to-end deployment management, with regular support points and adherence to contractual deadlines
Drafting of project documentation and best practices for implementation
Cross-functional coordination with Product, Tech, Legal, and Customer Experience teams
Structured handover of the client relationship to Customer Care teams at the end of the mission
Project Management Change Management Change Management Stakeholder Management Project Planning
Powerdot
Project Manager, Multi-Site Deployment
ENVIRONMENTAL
October 2023 - April 2024 (6 months)
Paris 09 Opéra, France
Management of over 60 deployment projects in parallel (planning, budget, risks, quality)
Coordination of 4 types of stakeholders: client, installers, Enedis, design office
Monitoring and arbitration under non-negotiable regulatory constraints (LOM law)
On-site quality control before commissioning each site
Structured client reporting and management of contractual deadlines
→ +4 commissioning per month
Project Management Stakeholder Management Budget Management Project Planning Regulatory Compliance
Shine
Operations & Partnerships Project Manager
BANKING AND INSURANCE
May 2021 - October 2023 (2 years and 5 months)
Paris 11 Popincourt, France
End-to-end management of reimbursement process optimization: diagnosis, design, deployment with Ops, Finance, and Compliance teams
Operational coordination of strategic partnerships, in liaison with Sales, Product, and Compliance teams
Restructuring of a partnership web page
Centralization and standardization of churn data to ensure reliable monitoring
Creation of educational materials (welcome packs, presentations, web pages) for partners and internal teams
Structured handover of the partner relationship to Customer Success teams
→ +75% of incoming leads via partnerships
→ -30% churn on clients acquired via partners
→ -50% of partner support requests
Project Management Process Improvement Continuous Improvement Regulatory Compliance Change Management

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Master in International Management and Commerce
AEI International School
2018
Organizational Change Management
Project Guard
2026
Évaluation de l'impact du changement et du niveau de préparation de l'organisation Définition de la stratégie de changement Construction et exécution du plan de conduite du changement Gestion de la résistance au changement Pérennisation du changement dans la durée

PMP®
Project Management Institute
2026
https://www.credly.com/badges/fb5f0770-e989-4d38-bd24-15c1dcfa53da/public_url
Team Coordination Stakeholder Management Quality Management Business Analysis Project Management Budget Management Risk Management Project Planning Scope Management Cross-functional Coordination
Lean Six Sigma Green Belt
Quality Gurus
2026
https://certificates.qualitygurus.com/en/verify/69440018094806
Process Optimization Stakeholder Management Continuous Improvement Lean Management Project Management Operations Management Problem Solving Operational Excellence Process Improvement Lean Six Sigma

Madina Maïga

Transformation & Operations | PMP · DMAIC · ADKAR

About Madina

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