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Maaike C.MC

Maaike C.

Conversational AI Expert

€750/day
6 projects
Montpellier, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Maaike

Looking for an innovative Conversational AI Product Strategy with a real impact on your growth?

With over a decade of expertise in the development and innovation of AI-based products, I am your strategic ally!

💯 Pioneer of Conversational AI (ahead of the trend)
🤖 +10 years of experience in designing and managing conversational AI products
🏆 Award-winning and ISO-certified products
📚 Published author with Eyrolles: 'Conversational Design'
🎤 Trainer - Speaker

My services?
I help organizations and product leaders who want to:
- develop and execute conversational AI product strategies to drive growth
- build and lead high-performing AI-focused product teams
- create user-centric AI solutions that transform business operations

They trusted me:
Accor, ViaSanté, Orange, Worldline, Continental, Applause, Xapp AI, OpenDialog AI, Labworks.io

What drives me:
Finding creative and sustainable solutions to real user problems is not just what I do, but deeply ingrained in how I operate. That's why I particularly understand that a solution doesn't fall from the sky in a flash of genius, but results from a collaborative and methodological approach.

In my assignments, rather than finding a single solution, I also focus on implementing the systems, processes, and methodologies that will make it easier to find relevant solutions next time, and at a larger scale.

'Always study, often improve' is my motto, which explains my passion for books and training. It's also what drives me to share my learnings with the product managers and designers of tomorrow through mentoring, publications, and conferences.
  • Dutch

    Native or bilingual

  • French

    Native or bilingual

  • English

    Native or bilingual

  • German

    Conversational

Remote only
Primarily works remotely

Experience

  • OpenDialog
    VP of Product
    SOFTWARE PUBLISHING
    June 2020 - Today (5 years and 11 months)
    OpenDialog is a multi-award-winning B2B SaaS product: a unique, integrated solution that provides a fast, simple, secure, and scalable way to develop, manage, and scale AI agents and copilots for businesses, without requiring deep AI or coding expertise.

    As VP of Product, I led the product's evolution - from concept to Series A funding, ensuring alignment with strategic objectives and market needs.

    My ability to drive product-led growth initiatives and design user-centric solutions has positioned OpenDialog as a repeatedly certified and award-winning product.
    Product Management DesignOps User Experience Design User Interface Design User Research Functional Specifications Growth Marketing Generative AI
  • Xapp AI / XappMedia
    Product Advisor
    DIGITAL AND IT
    January 2020 - July 2020 (7 months)
    Xapp.ai is a product with multiple integrations to specialized systems - either integrated within the platform or accessible via API. XappMedia is the services subsidiary related to the xapp.ai platform.
    Product Design Multimodal Design User Interface Design User Experience Design Voicebot Alexa Google Assistant
  • Applause
    User Experience Expert
    CONSULTING AND AUDITS
    December 2018 - September 2020 (1 year and 10 months)
    • User Experience Market Research
    • UX Survey Design & Execution
    • Response Analysis & Report Creation
    • Results-Based User Experience & User Interface Design Suggestions
    • UX Consultation
    • User Video Quality Checks & Highlights
    User Research User Testing User Experience Design Quantitative Research Qualitative Research

Reviews

5.0

Out of 5 ratings

HubertH

Hubert

HF Innovation

Reviewed on 12/11/2017

Thank you Maaike for your patience and your very professional work. I highly recommend!
AD

Account deleted

Reviewed on 11/30/2017

I am very satisfied with Maaike's work. Both in substance and form. Thanks to her, I will be able to offer relevant solutions to my B2B clients.

Maaike has chosen to hide 2 reviews

2 written reviews are private.

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Education

  • General Management - IT and Strategy
    Open Universiteit Nederland
    2005
    Management et ict - introduction et application stratégique Organisation administrative Compétences en management Introduction in International Economics Production Management Organisation and Management Dutch Economy

Certifications

Skill set

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