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Lysa MourotLM

Lysa Mourot

CRM & Digital Communication Specialist

€250/day
Nancy, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Lysa

What if we collaborated together?

After 5 years of studies in marketing and tourism (including 3 in work-study programs), a first permanent contract experience in customer database management for a major European camping group, and a year of expatriation in Australia, I am now launching myself as a freelancer in the fields of digital communication, CRM, and copywriting.

I have had the opportunity to work in various structures - private companies, tourism development agencies, startups - which makes me a true marketing chameleon: adaptable, autonomous, and resourceful.
I offer my services to support you on missions of digital communication, community management, creation of visual and written content, CRM management, event planning, digital projects, or logistical organization.

Based in the Nancy region, I am available for one-off or recurring missions, remotely or locally. Curious and involved, I love understanding your needs to meet them with efficiency and creativity!

Looking forward to discussing with you,
Lysa Mourot
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Nancy (up to 20km), Le Mans (up to 10km)

Experience

  • WORKING HOLIDAY VISA
    PERSONAL & PROFESSIONAL PROJECT
    December 2023 - March 2025 (1 year and 3 months)
    Australia
    Discovery and adaptation to various professional sectors through diverse missions (factories, agriculture, housekeeping, and catering).
  • HOMAIR VACANCES
    CRM OFFICER & MARKETING
    E-COMMERCE
    January 2023 - December 2023 (11 months)
    Montpellier, France
    - Development of the annual CRM plan in relation to the CRM manager
    - Creation and routing of direct marketing campaigns: emailing, SMS for Southern Europe and Northern Europe markets -> Selligent Marketing Cloud & Campaign
    - Definition of customer profiles and creation of segments
    - Implementation of loyalty campaigns
    - Analysis and reporting of actions taken
    - Analysis and reporting of the database
    - Monitoring and management of customer satisfaction
  • PRIVATE SPORT SHOP
    WEB PRODUCTION ASSISTANT
    E-COMMERCE
    September 2022 - December 2022 (3 months)
    Vendargues, France
    - Management of an e-commerce sale: development / execution / monitoring
    - Sourcing product features: research, identification, verification, comparison
    - Writing technical descriptions, brief and detailed descriptions of products for sale, technologies and product usage, user advice
    - Verification of sale consistency (sale ergonomics, navigability, category structure)
    - Daily reporting on tracking sheets

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Education

  • CERTIFIED COMMUNITY MANAGEMENT & WEB MARKETING TRAINING
    SENZA FORMATIONS
    2022
    FORMATION CERTIFIÉE COMMUNITY MANAGEMENT & WEB MARKETING
  • MASTER IN OPERATIONAL UNIT MANAGEMENT & MARKETING
    2022
    MASTER MANAGER D'UNITÉS OPÉRATIONNELLES & MARKETING

Certifications

  • Develop your business with webmarketing
    Webmarketing & co’m
    2022
  • Marketing Automation Certificate
    Brevo
    2022

Skill set

Categories