Freelancer profile translated to English.
Back to original languageAbout Lylia
Independent administrative assistant, I support companies, entrepreneurs, and freelancers in the daily management and optimization of their administrative tasks.
From managing quotes and invoices to document organization, including schedule monitoring and overall administrative support, I intervene reliably, organizedly, and confidentially, allowing you to focus fully on your core business.
With a background in administrative assistance, I offer tailored support, on a one-time or regular basis, remotely or on-site as needed. My goal: to simplify your administrative management and bring you peace of mind, efficiency, and time savings.
French
Native or bilingual
Can work on-site
Aix-en-Provence (up to 50km)
Experience
- Agence Korine OlivierSecretaryREAL ESTATEFebruary 2022 - March 2023 (1 year and 1 month)Aix-en-Provence, France• ▪ Telephone and in-person reception• ▪ Email management• ▪ Conduct viewings for rental properties• ▪ Maintain general accounting: Payment verification, management of reminders for unpaid bills• ▪ Posting rental properties on the website- Data entry
- ALL4GREENSales AssistantPHARMACEUTICALS INDUSTRYMarch 2019 - October 2020 (1 year and 7 months)Aix-en-Provence, France• ▪ Order processing, quote preparation• ▪ Verification of prices and discounts provided by sales representatives.• ▪ Telephone reception, email management• ▪ Dissemination of information to staff• ▪ Maintenance of general accounting: Verification of customer and supplier payments, management of reminders for unpaid bills• ▪ Updating activity tracking tables and files, preparing reports and statistical summaries, activity reviews with my manager.• ▪ After-sales service: handling complaints and disputes, monitoring the progress of customer orders, managing relationships with suppliers and service providers.• ▪ Welcoming and onboarding new employees, presenting the department's operations, assisting with job start-up.
- ALHENA AUTO SERVICESTele-advisorAUTOMOBILEApril 2018 - December 2018 (8 months)Pertuis, France• ▪ Handling incoming calls according to instructions and script.• ▪ Appointment setting, schedule organization• ▪ Updating client files, file management• ▪ Commercial prospecting- Taking messages and relaying information- Redirecting calls to the appropriate contact
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Education
- BTSLycée Merkure2017BTS
- VOCATIONAL BACHELOR'S DEGREE IN RECEPTION, CUSTOMER RELATIONS AND USERSLycéeGambetta2015BACCALAUREAT:PROFESSIONNEL ACCUEIL RELATIONSCLIENTSET USAGERS