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Lydie WalfardLW

Lydie Walfard

Billing & Collections Expert | Administrative Management

€275/day
Le Pecq, FR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Lydie

Unpaid invoices and time-consuming administrative management can quickly weaken a company's cash flow.
As an independent management assistant with over 15 years of experience, I support entrepreneurs, VSEs, and SMEs in administrative management, billing, and debt collection to secure their cash flow and save them time.

I am involved in:
• Administrative management and file tracking
• Invoicing and payment tracking
• Customer follow-up and collection of unpaid invoices (reminders, formal notices, payment monitoring)
• Setting up invoice and cash flow tracking spreadsheets
• Back-office organization and support
• Document management and administrative follow-up

Thanks to my experience in demanding environments, particularly in banking and insurance, I bring:
✔ Rigor and organization
✔ Responsiveness and reliability
✔ Service-oriented approach
✔ Confidentiality in file handling

My goal is to help managers to:
• Improve their administrative organization
• Reduce payment delays
• Secure their cash flow
• Focus on developing their business

I offer outsourced billing, customer follow-up, debt collection, and administrative management services for VSEs and SMEs.

Available quickly for one-off assignments or regular remote support.

📩 Feel free to contact me to discuss your needs
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Lylanakin
    Management Assistant / Customer Invoicing & Collections
    December 2025 - Today (6 months)
    Gennevilliers, France
    Human Resources Manager for La Coopérative and independent client in accounting with payroll.

    Debt collection management for 3 entities (vehicle rental service, accounting, and La Coopérative) at La Maison Du Chauffeur VTC.
  • LA MAISON DU CHAUFFEUR VTC
    Debt Collection Officer
    November 2024 - Today (1 year and 7 months)
    Gennevilliers, France
    Debt collection management for 3 entities (vehicle rental service, accounting, and La Coopérative) at La Maison Du Chauffeur VTC.
    Debt collection Customer service Microsoft Office
  • GROUPE MACSF
    Insurance Technician, Management and Customer Relations (Life Insurance)
    March 2009 - September 2024 (15 years and 6 months)
    Puteaux, France
    Manager
    • - Redemption / advance operations
    • - Tax simulation
    • - Investment / divestment arbitration
    • - Setting up pledges and ATD (Third-Party Debtor Orders)
    • - Internal organization
    • - Information and advice duties
    • - Principles of insurance
    • - Subscription rules
    • - Contract management
    • - Telephone interview techniques
    • - Ability to work in a team
    • - Attentive, self-controlled, balanced, responsive, rigorous, and discreet
    • - Control and perform diagnostics

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