Freelancer profile translated to English.

Description

Organized and versatile professional, with excellent customer service and reception skills, I have experience in administrative management and customer relations. Rigorous and responsive, I know how to manage priorities and ensure effective follow-up of files.

Languages

French
Fluent

Workplace preferences

Can work on-site

Courbevoie (up to 50km)

CPAM - Hauts-de-Seine.
Management Technician
AVIATION AND AEROSPACE
November 2024 - April 2025 (5 months)
Nanterre, France
Processing and handling of CSS application and renewal requests
Verification of supporting documents
Analysis of administrative, fiscal, and family situations
Drafting letters (approval, refusal, request for documents...)
Processing and transmission of each request to the appropriate department.
Analysis and verification of data and file conformity. Strict application of procedures and business rules. Use of professional IT tools and internal software Ensure quality customer relations through good communication and active listening Sheets, Word, PowerPoint. Collaboration: Outlook, Teams
Onet Accueil chez DIOR
Receptionist
January 2023 - January 2024 (1 year)
• Manage employee requests, whether by phone, email, or other communication channels.
• Processing and transmission of each request to the appropriate department.
• Active follow-up and reminders until closure.
• Participate in the smooth running of major Dior events
SARL Guy Moquet Café.
Web Designer Intern
January 2022 - January 2023 (1 year)
• Creation of logos, business cards, and menu cards.
• Design of mockups for the website.
• Creation of websites on WordPress
• Creation of visuals for social media