Freelancer profile translated to English.

Description

Graduated Mechanical Engineer, specialized in MEP coordination, HVAC (heating, ventilation, and air conditioning) systems design, and BIM methodology. My expertise focuses on advanced modeling and clash detection to optimize the efficiency of construction projects.

Key Skills:

MEP Coordination & BIM Methodology (Revit MEP, Navisworks).

Design and technical calculation of HVAC systems.

3D modeling, engineering project management, and operational workflows.

Rigorous and bilingual, I provide high-value technical solutions to ensure the accuracy and compliance of your infrastructure.

Languages

Spanish
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Teleperformance
Bilingual Agent
DIGITAL AND IT
August 2023 - February 2024 (6 months)
San Salvador, El Salvador
Bilingual agent specializing in technical support and process management.

Solving complex technical problems and assisting users in English and Spanish.

Optimizing response times and efficiently managing incident databases.

Applying strict quality control protocols and operational workflows.
Project Management Customer Service Problem Solving Communication French
TELUS
Operations Team Member
January 2023 - August 2023 (7 months)
Antiguo Cuscatlán, El Salvador
Member of the logistics and support operations team.

Monitoring and optimizing operational workflows to ensure compliance with objectives (KPIs).

Basic data analysis and performance reporting for continuous process improvement.

Team coordination and interdepartmental communication in a bilingual environment.