About Luis Ricardo
Spanish
Native or bilingual
English
Conversational
Catalan
Basic
Experience
- ZAIDAN IT SolutionsIT TechnicianTELECOMMUNICATIONSJanuary 2025 - February 2025 (1 month)Tarragona, SpainResolution of N1 and N2 incidents in corporate environments. Administration and support in Windows, Linux (Ubuntu, Debian, CentOS), Office 365 systems. Ticket and report management with ServiceNow and SCCM.
- LACASADELPCIT TechnicianNovember 2023 - January 2024 (2 months)Reus, CT, SpainDiagnosis and repair of computer equipment and servers. Configuration and maintenance of Linux and Windows environments.
- SELECT USIT Support and Projects EngineerTELECOMMUNICATIONSJune 2023 - September 2024 (1 year and 3 months)Medellín, ColombiaPlanning and execution of promotional events to increase brand awareness. Collaboration with internal teams and external suppliers to ensure the successful execution of events. Evaluation of the effectiveness of activations through the analysis of participation and customer feedback.
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Education
- Master's in Fullstack Web Application Design and Development (In progress)CIPSA,2025Máster en Diseño y Desarrollo de Aplicaciones Web Fullstack (En curso)
- Bootcamp in Fullstack Web Development with Java (In progress)Fundasion EspaiFullstack con Java (En curso)