About Luis
- Dark store / convenience concept definition
- Location & market evaluation
- Warehouse layout, setup & equipment
- Assortment strategy & category structure
- Pricing, margins & unit economics
- Supplier sourcing & procurement setup
- Delivery platforms (Uber Eats, Glovo, etc.) integration
- Operations & fulfillment processes
- Cost optimization & performance improvement
- Launching a new dark store or delivery business
- Expanding an existing retail or restaurant operation
- Improving profitability and operations
- Setting up quick-commerce models
- Practical and execution-focused
- Structured and easy to implement
- Tailored to your business and market
- English
- Portuguese
- €250
- Business & market assessment
- High-level recommendations
- Key setup guidance
- 2 days
- €400
- Step-by-step launch roadmap
- Operations & layout guidance
- Procurement & delivery setup
- Pricing & cost structure
- 4 days
- €800
- Complete business setup plan
- Financial overview (unit economics)
- Operational workflows
- Growth & scaling strategy
- 1:1 consulting session
- 7 days
Spanish
Basic
Portuguese
Native or bilingual
English
Fluent
Experience
- BairroHead of CommerceRETAIL (SMALL BUSINESS)November 2021 - Today (4 years and 9 months)Lisbon, PortugalResponsible for defining and executing the end-to-end commercial and growth strategy, covering assortment, procurement, pricing, partnerships, logistics and customer experience.
- Designed and implemented an integrated commercial model combining retail, last-mile logistics and digital customer journeys.
- Led cross-functional teams across commercial, supply chain and operations to improve service levels and profitability.
- Developed scalable supplier partnerships, optimising sourcing and commercial margins.
- Introduced data-driven pricing and category management frameworks, improving margins and stock efficiency.
- Strengthened customer value proposition, focusing on retention, basket growth and unit economics.
- Define and execute an integrated commercial strategy, covering logistics, procurement, fulfillment and category management.
- Lead and develop the commercial team to ensure an exceptional shopping experience and achieve profitability targets.
- Nuvi GroupTrade Marketing and Retail Expansion ManagerRETAIL (LARGE RETAILERS)January 2017 - January 2021 (4 years)Luanda, AngolaLed trade marketing, retail expansion and brand development across a multi-format food retail portfolio.
- Drove the opening of 30 new stores per year, generating incremental revenue of $6M and EBITDA of 13%.
- Developed and implemented merchandising standards and in-store execution across 400+ integrated retail locations.
- Launched the first hard discount retail concept in Angola, creating a new growth platform.
- Negotiated strategic partnerships, including national TV exposure valued at $150K.
- Reduced marketing costs by 33% through performance-driven and data-led initiatives.
- Developed social impact programmes aligned with brand positioning and talent pipelines.
- MyIced – frozen yogurtOwner and Store ManagerRETAIL (SMALL BUSINESS)January 2016 - November 2016 (10 months)Lisbon, PortugalEntrepreneurial experience managing full P&L of a franchise operation.
- Achieved 20% net margin through operational optimisation and customer experience focus.
- Managed store operations, staff, procurement and commercial performance.
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Education
- Bachelor of Business AdministrationPolytechnic Institute of Santarém1992Bachelor of Business Administration