About Luis Felipe
Spanish
Native or bilingual
Italian
Fluent
English
Fluent
Experience
- IliadCommercial and Brand AdvisorOctober 2025 - April 2026 (6 months)Siena, SI, ItalyHigh-quality brand representation and customer service in the telecommunications sector in Italy. Responsible for presenting and selling personalized commercial offers, resolving incidents, and fostering user loyalty. This experience enhanced my skills in direct communication, consumer needs analysis, and sales psychology, which are applied today in creating content strategies that convert.
- ImprocomunicacionesSocial Media ManagerFebruary 2025 - October 2025 (8 months)Cali, Valle del Cauca, Colombia100% remote strategic management of the brand's official social media channels. Responsible for ideation, planning, design, and editing of multimedia content with the aim of increasing engagement and building community. Constant monitoring of performance metrics and adaptation of fast visual formats (Reels/TikTok) to capture the attention of the target audience.
- Consorzio Agrario di SienaSales AdvisorMay 2025 - September 2025 (4 months)Siena, SI, ItalyPersonalized customer service, technical and commercial advice on sector products, and comprehensive support in the physical sales process and inventory management in Italy. Key experience for developing a solid understanding of local business processes, negotiation, multicultural communication, and consumer dynamics in the European market.
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Education
- Degree in International Finance and BusinessUniversidad del Área Andina
- Certificate in Social Media MarketingTalentform & Formatemp (Italy)2026