About Luisella
Italian
Native or bilingual
English
Fluent
French
Conversational
German
Basic
Experience
- Alliance Française de LyonLanguage and professional immersionCULTUREJune 2023 - July 2025 (2 years and 1 month)Lyon, France• Intensive French training at Alliance Française of Lyon• Participation in retraining and professional support programs• Integration project for a master's degree or specialized training
- Roche DiagnosticsSales Administration ManagerPHARMACEUTICALS INDUSTRYJune 2003 - June 2023 (20 years)20900 Monza, Province of Monza and Brianza, Italy• Development of partnerships with other laboratories, hospitals, and nursing homes to foster growth and innovation• Interface between clients, sales, and technical teams to respond to and resolve client requests and complaints promptly• Conflict resolution in collaboration with accounting and legal departments• Coordination of technical teams to ensure quality, adherence to deadlines, and achievement of objectives as per client demand• Complete management of tenders and contract awards in conjunction with the legal department• Supervision of a multidisciplinary team, coordination of projects such as laboratory creation, machine/instrument adaptations, including planning, execution, and results monitoring• File management according to the internal processing procedure with EN ISO 13485:2016• Creation and online publication, following a defined procedure, of administrative, technical, and commercial documents and electronic signature• Coordination for maintenance monitoring and adaptation of new machines to improve diagnostics and analyses• Coordination of routine operations with clients, administrative, financial, legal, and technical departments
- Roche Pharma S.p.A.Marketing EmployeePHARMACEUTICALS INDUSTRYJuly 2002 - May 2003 (10 months)20900 Monza, Province of Monza and Brianza, Italy• Management of national shipment of the drug PEGASYS for Hepatitis C treatment using cold chain: advance of Roche Pharma products to Italian hospitals; organization and monitoring of refrigerated Roche Pharma product deliveries; coordination between delivery companies and hospital reception services
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Education
- Attestation of comparability providedUniversità Cattolica del Sacro Cuore1999Attestation de comparabilité fournie
- DELF B2 Diploma – French as a Foreign Language2025Diplôme DELF B2 – Français langue étrangère