About Luis Antonio
Spanish
Native or bilingual
English
Fluent
Portuguese
Fluent
Russian
Basic
Experience
- NOKIAPROCESS MANAGER, SAP SUPPLY CHAINDIGITAL AND ITJanuary 2018 - Today (8 years and 7 months)Portugal• • Lead SAP S/4HANA E2E deployments (planning → go-live → hyper care), ensuring alignment with business requirements• • Coordinate UAT/SIT testing across multiple countries as Test Coordinator | Executor• • Drive process optimization using Six Sigma & 8D methodologies• • Define KPIs and monitor system performance to improve operational efficiency• • Manage SAP data integrity, authorizations, and key user community (training & governance)• • Act as main interface between business, IT, and external providers
- NOKIASAP SD/MM SPECIALISTMay 2018 - October 2018 (5 months)Mexico• • Provided L1/L2 SAP support (SD/MM), managing ticket lifecycle and issue resolution• • Delivered user training and created process documentation• • Supported system improvements and data clean-up initiatives
- NOKIAORDER MANAGEMENT KEY USER (LATAM)January 2017 - May 2018 (1 year and 4 months)Mexico• • Supported E2E order management processes and SAP operations• • Coordinated UAT testing and process validation• • Monitored KPIs and drove continuous improvement initiatives
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Education
- Master's in Management Information SystemsUniversity of Lisbon, ISEG.Master's in Management Information Systems
- Bachelor's in International RelationsUNAM (Universidad Nacional Autonoma de Mexico)Bachelor's in International Relations