About Luis Alberto
Experienced and professional Project Manager (PMP) and Business Analyst (Salesforce Business Analyst Certified) with over eight years of valuable experience in digital transformation. Proficient in managing E-commerce projects through the entire life cycle (sales, planning, design, implementation, testing, deployment, training, and support) with distributed and multicultural teams. Experienced in working with cross-functional teams and seasoned in Scrum, Kanban, Waterfall, and hybrid methodologies. I am skilled in eliciting, documenting, diagramming, and accurately capturing business needs
Spanish
Native or bilingual
English
Fluent
Portuguese
Basic
Remote only
Primarily works remotely
Experience
- ViseoSalesforce Practice ManagerNovember 2022 - Today (3 years and 7 months)Madrid, Spain
- Lead Salesforce Consultants, Architects, and Developers.
- Lead and manage client projects through all phases of the project lifecycle (sales, planning, design, implementation, testing, deployment, training, and support).
- Lead project management engagements with clients on the technical and business challenges related to their needs.
- Work closely with solutions and business development teams as well as other delivery centers.
- Drive the project delivery methodology.
- Evaluate and identify other potential needs of a client.
- Responsible for the success and smooth delivery of projects and team P&L.
- Participate and lead analysis and design sessions to capture functional and technical requirements related to clients’ sales, marketing, service, and operational needs.
- OSF DigitalProgram ManagerOctober 2021 - November 2022 (1 year and 1 month)3 years 6 monthsProgram ManagerOctober 2021 - November 2022 (1 year 2 months)RemoteManaged strategic multi-country e-commerce projects and programs for corporate customers like FEMSA (Socofar: Cruz Verde Colombia and Chile, Fybeca Ecuador, YZA Mexico) and Corporacion La Polar. Managed distributed teams across the globe. Acted as a BiD manager working shoulder-to-shoulder with Sales teams to properly translate business needs and propose the rights solutions. Managed big stakeholder teams and coordinated communications to properly lead projects to successful delivery. Managed contracts, budgets, and new opportunities.
- KeyrusDigital Project ManagerOctober 2018 - June 2019 (8 months)Bogotá, D.C., DC, ColombiaClients: Frecuento - Corporación el Rosado - Ecuador• SAP Hybris Commerce• C4C Integrations CBC (The Central America Bottling Company) - Centro América• C4C Implementation• C4C Integration with SAP ERP Main Responsibilities:• Participate to digital project scoping and implementation phase• Manage project P&L• Manage project risks and issues• Manage project staffing• Manage project meetings and steering committees• Become SAP hybris functional commerce• Participate to digital projects presales when required
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Education
- Grado en Ciencia de Datos e Inteligencia ArtificialVIUGrado en Ciencia de Datos e Inteligencia Artificial
Certifications
- Salesforce Certified Business AnalystSalesforce2024
- Salesforce Certified AssociateSalesforce2024