Freelancer profile translated to English.

Description

Orchestrator of your digital transformation, I secure the delivery of your high-stakes IT programs.

With 25 years of experience at the heart of information systems (Retail, Fintech, Hospitality), I intervene in contexts where complexity demands a 360° vision and a firm hand on governance. My journey, from the dawn of e-commerce to Blockchain, has forged a four-faceted profile:

🚀 **PIONEER**: Expert in innovative ecosystems (Mirakl Marketplace, Salesforce, SAP S/4HANA). I know how to anticipate technological leaps to maintain your competitiveness.
🎼 **ORCHESTRATOR**: Specialist in multi-project portfolio management (+50 delivered). I guarantee the alignment of budgets, risks, and schedules at the COMEX/CIO level.
🗣️ **TRANSLATOR**: A true bridge between Business and Tech. I translate your ROI imperatives into robust and scalable IT architectures.
⚡ **COMMANDO**: Agnostic and pragmatic. I turn around projects in turbulent zones and ensure a seamless "Onboarding" or "Go-Live," even under pressure.

**My typical interventions**:

Program management & Transition management.
Scoping and deployment of Marketplace (Mirakl) & E-commerce (Adobe, Salesforce) solutions.
IT governance and strategic business alignment.
Migration of critical IT systems and infrastructure security.

Major references**: Carrefour, Accor, Kingfisher, Edenred, Printemps, Bouygues Telecom.

Ready to secure your next strategic milestone. Let's discuss.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km)

SZO CONSEILS
Head of Program | Independent Digital Project Manager
PUBLIC SECTOR
January 2024 - Today (2 years and 5 months)
Paris, France
I act as an external Head of Program and Delivery Manager to lead my clients' critical IT projects (Retail, FinTech, Public Institutions). My commitment: structure teams, master technical complexity, and deliver projects on time.

(Official structuring of my activity with the creation of the firm SZO Conseils in June 2025).

> Since June 2024, I have been working with CEGELEM as an IT / Digital Project Director, overseeing and delivering critical and sovereign IT projects for governments and international institutions (in partnership with the UNDP, World Bank, IMF).
Technical Project Management Project Management Team Management Agile Methodology Mobile Application
KINGFISHER (Brico Dépôt)
IT Project Manager E-commerce
E-COMMERCE
January 2024 - July 2024 (6 months)
Longpont-sur-Orge, France
Project Context:
In an ultra-competitive economic environment, Brico Dépôt must modernize its aging e-commerce platform and decommission systems to gain velocity, reduce maintenance costs, and accelerate the launch of new features.

Mission:
• IT Strategy & Roadmap: Define the platform redesign strategy, break it down into priority workstreams (Adobe Commerce redesign, SAP migration, PSP change…), build the overall IT roadmap.
• IT Team Recruitment & Structuring: Recruit and structure an internal IT team (3 senior POs, 1 Solution Architect, development and QA teams), define roles and responsibilities.
• Technical & Business Management: Participate in tenders to select the integrator, contribute to writing RFIs / RFPs, define target architectures and selection criteria.
• Business Stakes: Conduct an impact study of the solution change on organizations (business units, customer support, warehouses), identify operational impacts and dependencies.
• IT & Business Change Management: Implement co-construction workshops to manage the transition, train customer support and operations teams on new interfaces, secure process changes.
• Management of Related Projects: Coordinate parallel workstreams (SAP, Akeneo PIM, store order preparation tools, PSP change…) and their dependencies, ensure overall coherence.

Environment:
Adobe Commerce Cloud (Magento 2), SAP, Riversand, OpenText, Akeneo, Agile
Technical Project Management Agile Methodology Salesforce SAP Riversand
Printemps.com
Marketplace Project Manager
LUXURY GOODS
January 2023 - January 2024 (1 year)
Paris, France
Project Context:
Printemps aims to develop its multi-channel e-commerce business by launching a marketplace, creating a new economic and commercial model (third-party sellers, intra-group synergies).

Mission:
• Functional & IT Scoping: Draft business requirements with departments (commerce, finance, legal, logistics), translate business objectives into IT requirements (economic model, integrations, data flows, compliance…).
• Architecture & Integrations: Co-construct the IT roadmap with the IT department, define the target architecture (Mirakl, SAP, Adyen, CRM, analytics…), manage integrations and data flows.
• Agile & IT Delivery: Manage user story grooming with POs and development teams, lead agile rituals (sprints, PI Planning), ensure deliverable quality.
• Test Management & Deployment: Define end-to-end test scenarios with QA teams, secure the production launch of the MVP and successive releases (customer feedback, Zendesk connector, SAP invoicing…).
• Business Configuration & Onboarding: Configure the Mirakl platform (workflows, onboarding rules, commissions, seller flows), write internal and external procedures, train teams on seller onboarding.
• Multi-component Integration: Connect aggregators and integrators (PSP, logistics, analytics…), manage end-to-end integrity tests.
• Production Launch & RUN: Ensure a smooth transition to operational support (L1 / L2), document operating procedures, support the launch with the group's first brands.

Environment:
Mirakl, SAP, Adyen, JIRA, Confluence, Airtable, Agile
Marketplace Mirakl Team Management Product Management