About Ludovic
French
Native or bilingual
English
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Experience
- SANOFISenior Project ManagerPHARMACEUTICALS INDUSTRYSeptember 2021 - May 2025 (3 years and 8 months)Lyon, France
Mission :
Pilotage of the legacy phone migration to Teams for over 100 sites (Office, R&D, industrial) in more than 15 countries.Governance :
Management of a €3M CAPEX/year and €2M OPEX/year budget. Leading SteerCos and reporting/KPIs.Achievements :
Migration of +10,000 users, installation of 100+ physical gateways, and decommissioning of 50 legacy systems.Technical Environment :
Teams telephony, Audiocodes SBC & Mediapack, legacy infrastructures (MITEL, ALCATEL, AVAYA…), Spectralink, DECT, Teams Operator Connect, Direct Routing.Program Level Management :
- Construction and monitoring of the global plan with geographical/BU view
- Coordination of cross-functional teams (Unified Communications Architects, Cybersecurity, HSE management, Global Subcontractors - L1 support, Audiocodes, NTT, Orange Business Service)
- Global program Kanban (R&D actions, tests, incidents, migrations)
- Risk matrix (budget, satisfaction/incidents, planning)
- Multiple quarterly steering committees & VIP reporting
Project Level Management :
- Leading steering and coordination meetings: over 1200 meetings and minutes
- Kanban per project/action tracking/order tracking - Critical Path
- Functional and technical site summary
- Technical architecture file
- Definition of migration strategy and risk matrix (service interruption Y/N, non-working hours Y/N, rollback procedure…)
- Groupe SEB - SEBLabRUN/MAINTENANCE IoT Platform Team ManagementINTERNET OF THINGS (IOT)May 2022 - January 2023 (8 months)Lyon, France
Mission :
Leading the team responsible for the cloud IoT platform managing all data from connected coffee machines.Performance :
Handling 60 million telemetry data points per week. 80% reduction in application alerts within 6 months. Horizontal/vertical scalability.DATA Quality :
Target for ingestion errors (1% -> 0.1%). Data lake optimization to avoid duplicates (twins). Reporting machine errors to manufacturers.Operations :
Operational maintenance (MCO) and continuous improvement of the entire Azure cloud infrastructure. Level 2 and 3 support management (arbitration, prioritization). Monitoring SEB customer service, change management support, and training to improve their autonomy, confidence, and end-customer satisfaction.Management :
Steering committees, SCRUM ceremonies, KPIs (costs, incidents, performance), roadmap synchronization, monitoring of "hot" clients, manufacturer monitoring, JIRA, GLPI, Azure DevOps.Technical Environment :
Azure Cloud, CosmoDB, Azure Data Explorer, Azure Data Lake, PowerBI, API Management, Azure Events Hubs… - GismartwareTechnical Director (CTO) & Management Committee MemberSOFTWARE PUBLISHINGSeptember 2017 - June 2019 (1 year and 10 months)Limonest, France
Management :
Responsibility for 50% of the company's workforce (35 people, 4 teams, €3.5M budget). Member of the Management Committee.Responsibilities :
- Member of the Management Committee
- Responsibility for approximately 50% of the workforce across 4 teams: software development, QA, industrialization / DevOps, customer service
Vision :
Definition of a three-year technological roadmap focused on:- Improving platform performance
- Evolving the technological base
- Introducing predictive maintenance capabilities (machine learning)
Objectives :- Increase the added value of solutions
- Enhance technical attractiveness for teams
Implementation
- Structuring the organization
* Creation of a DevOps team* Creation of a QA team* Implementation of cross-functional Agile ceremonies* Structuring of a three-year product roadmap- Technical: Migration from Amazon Cloud to Oracle Cloud. Refactoring PHP -> Angular, Graph database MVP (Neo4J)
- BPI Project of €2M: design, writing, defense
- Launch of a CIFRE thesis
- Key hires: Scrum Master, Lead Developer, DevOps Expert, UX Expert, QA Engineer
- Field actions: customer roadshows, participation in recruitment fairs, strengthening customer service monitoring
Results :
- +10% revenue growth
- +20% technical staff growth
- 0 lost clients
- Strong team buy-in to the roadmap
Main clients :
SNCF, VINCI, VEOLIA, SFR, Orange, ALTITUDE INFRA, Grand Lyon, Ville de Lyon...Technical Environment :
C#, .Net, PHP, Angular JS, Oracle, SQL Server, PostGre/postGIS, JIRA, Service Now, Azure Machine Learning.
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Education
- Master's Degree in Mathematics EngineeringUniversité Claude Bernard Lyon 12003Mathématiques, Informatique Algorithmique Intelligence Artificielle Optimisation