About Ludovica
German
Native or bilingual
Italian
Native or bilingual
French
Native or bilingual
English
Native or bilingual
Experience
- SkelloMarketing AssistantMarch 2025 - Today (1 year and 2 months)Paris, FranceSupport the launch of Skello in Italy through strategic and operational marketing actions, focusing on acquisition, brand awareness, and potential customer engagement.
- Hotel France AlbionHotel ReceptionistSeptember 2024 - March 2025 (6 months)Paris, FranceManagement of reservations (the hotel is always full), calls, and emails, room sales, administration management.
- Logis HotelsCustomer Service ManagerMay 2024 - September 2024 (4 months)Paris, France2 main B2C missions (international clients): customer service (reservation management, gift cards) and customer loyalty (ETIK loyalty card): Daily processing of 100 to 150 tickets resolved in less than 4 hours (via ZENDESK ticketing tool).
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Education
- Management des Achats Internationaux & Innovation -EDGE Business SchoolManagement des Achats Internationaux & Innovation -
- Négociation CommercialeSorbonne UniversitéNégociation Commerciale