Freelancer profile translated to English.

Description

✨ 25 years of experience in real estate - Administrative Back-office & Customer Relations - Available remotely throughout France ✨

Do you lack time to manage your administration and want to rely on an experienced and quickly operational collaborator?

Hello and welcome! 😊

For 25 years, I have worked in the heart of real estate. Today, I have chosen to put my experience at the service of professionals in this sector, as well as in the housing and VSE sectors who wish to delegate their administrative management and customer relations.

My background (sales assistant, rental manager, accounting management and co-ownership) has allowed me to acquire a global vision of company organization and successfully manage complex files.

What I can take care of

🏠Real estate expertise

✔ Rental management

✔ Relations with owners, tenants, and co-owners

✔ Management and co-ownership accounting

✔ Claims and GLI file monitoring

✔ Arrears management

✔ Coordination with craftsmen, social and financial partners

📋Administrative management

✔ Quote, invoice, and reminder management

✔ Email and calendar management

✔ File creation and monitoring

✔ DMS

✔ Data entry and updating

🤝Customer relations

✔ Client onboarding and follow-up

✔ Exchange coordination

✔ Request monitoring

✍️Communication and organization

✔ Email writing

✔ Creation of communication materials

✔ Event and travel organization

My expertise in 5 points

✅ 25 years of real estate practice

✅ Organization, responsiveness, and autonomy

✅ Excellent command of administrative back-office

✅ Professional communication and writing skills

✅ Confidentiality and sense of service

My goal is simple: to save you time and peace of mind by becomingTHE collaboratoryou can count on every day.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Mazamet (up to 20km)

Orpi Agence Castraise
REAL ESTATE ACCOUNTANT MANAGEMENT/CO-OWNERSHIP
REAL ESTATE
September 2002 - December 2025 (23 years and 3 months)
81100 Castres, France
Accounting/Management(850 units under management/800 units in co-ownership): maintaining general accounting for owner, tenant, and co-owner accounts (collection and payment of rents, collection of advance payments, preparation of management reports, entries, checks, and bank reconciliations, annual charge adjustments, tenant account settlement) - data entry, checking, and updating according to current legislation - rent reviews - litigation management - invoice processing (rental, management, sales, appraisal, co-ownership management fees and credits, payment of invoices related to properties and co-ownerships) - payment and recovery monitoring - co-ownership account closures - calculation and sending of due date notices and advance payments.
Administrative:registration, monitoring, and updating of client files - computer data entry (expert in ICS software) - DMS - creation and monitoring of unpaid rent and property damage claims files with the specialized insurance - email processing - writing skills.
Interpersonal:client information - dispute management - exchange with craftsmen, bailiffs, lawyers, social partners, and financial providers - teamwork - interpersonal communication.
Tasks performed autonomously with a proactive vision.
Rental Management Accounting Co-ownership Accounting GLI Claims Management Client Follow-up Litigation Management
Orpi Agence Castraise
COMMERCIAL ASSISTANT ON WORK-STUDY PROGRAM
REAL ESTATE
November 2000 - August 2002 (1 year and 9 months)
81100 Castres, France
Commercial part:reception and client information - telephone switchboard operation - email processing - property viewings for rent - client onboarding.
Administrative:creation and updating of tenant files - drafting of agency director's letters - preparation of rental contracts and management mandates.
Accounting:calculation and issuance of due date notices - collection of rents and payment to owners - reminders -
Physical and Telephone Reception Client Onboarding Data Entry Lease Drafting Letter Writing
Carte Blanche
EVENT ASSISTANT
DIGITAL AND IT
October 2000 - October 2000
81100 Castres, France
Assistance in organizing a conference in Lyon - development of an itinerary from the event venue to the participants' hotel - preparation of participant kits.
Logistics