Freelancer profile translated to English.
Back to original languageAbout Ludivine
🏅 Super Malter 2: Top 5% on Malt
👩🏻💻 Technical Writer | Science Communicator | Instructional Illustrator | +12 years of experience
👩🏻🎓Master's degree in Translation & Technical Writing (EMT label) (EN/ES > FR)
🧠Rigor, logic, attention to detail, creativity, responsiveness
🤝 +20 clients supported (SaaS, Health, Tech, Industry...)
◉ WHY HIRE ME?
I help my clients with their challenges regarding:
🔥 User documentation
⚡️ FAQ creation
⚙️ User manual restructuring
✏️ Procedure illustrations
◉ MY SERVICES
⚙️ TECHNICAL WRITING
- Writing of technical user or maintenance documentation focused on the user journey (in French, English, or Spanish)
- I work closely with your teams to adapt to your products & processes
- I structure and write your FAQs to reduce customer support inquiries (information harmonization)
- I apply modular writing principles (XML DITA) to minimize update & translation costs
TECHNICAL ILLUSTRATION & LAYOUT
- I create technical illustrations for your procedures to replace on-the-fly photos and better reflect your expertise
- I manage the layout of your technical documents (brochures, procedures, manuals)
Examples of projects completed: writing, design, and structuring of user manuals, maintenance & repair procedures, and failure analysis for industrial machinery, medical devices, scientific installations, software, SaaS
Trusted by: Essilor, Serac, Shine Facture, Cegid...
💬Shall we discuss?
French
Native or bilingual
English
Fluent
Spanish
Fluent
Italian
Conversational
Can work on-site
Angers (up to 50km), Paris (up to 50km), Nantes (up to 50km), Bordeaux (up to 50km), Rennes (up to 50km)
Experience
- Editeur de logiciel (Sécurité informatique)Technical Writer & Process SimplifierSOFTWARE PUBLISHINGFebruary 2026 - Today (6 months)Angers, FranceWriting user documentation & creating diagrams- Proofread, reorganize, and simplify highly technical content for an expert audience- Design simplified and attractive diagrams to explain complex processes and algorithms- Use single-sourcing principles to reuse content and ensure information consistency
- Dispositifs médicaux optiquesTechnical Writer & Technical IllustratorHEALTH AND WELLNESSMarch 2025 - June 2025 (3 months)Paris, France
Restructuring and writing user documentation for a range of optical medical devices
As part of the evolution of its medical device range, my client wanted support in restructuring, writing, harmonizing, and ensuring compliance of its user documentation.I supported my client by:- Proposing development avenues for its modular technical documentation, taking into account the results of my strategic and regulatory monitoring.- Restructuring the user manual hierarchy, integrating evolving UX scenarios.- Writing approximately ten user manuals for the product range in a modular and structured format (XML), after hands-on use of the devices and with the help of product experts.- Incorporating feedback from product experts. - Shine FactureTechnical Writer FAQBANKING AND INSURANCESeptember 2025 - October 2025 (1 month)Angers, FranceWriting a knowledge base to feed a chatbotAs part of the deployment of its banking and accounting solution (software and app), my client needed to centralize the functioning of this solution (desktop and app) to create a knowledge base for a virtual assistant (chatbot).I assisted my client by:- Identifying and prioritizing the questions and blocking points that the end-user might encounter to design the FAQ structure.- Writing articles detailing the solution's features.- Structuring navigation between articles (related articles, similar questions) to optimize chatbot usage.- Performing linguistic and grammatical proofreading.- Incorporating feedback from collaborative reviews by product experts.
Reviews
Recommendations
Be the first to recommend Ludivine
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Master's degree in Technical Writing and Translation, European Master's in Translation labelUBO & University of Rennes 22014Gestion de projets en rédaction technique, rédaction structurée et modulaire, optimisation de documentation utilisateur, DITA, gestion de projets en traduction, terminologie, langage informatique XML, architecture de l'information
- Illustrator TrainingEDAA2023- Concevoir des illustrations en concevant les contraintes des commanditaires - Maitriser les logiciels et processus pour mener à bien un projet d'illustration - Affiner et diversifier sa personnalité graphiques et ses techniques (traditionnelles et digitales)