About Ludivine
French
Native or bilingual
English
Basic
Experience
- WEB ENTREPRENEURHead Of SalesFILM AND AVMay 2024 - March 2025 (10 months)My role as Head of Sales in UGC taught me to drive performance in a fast-paced, dynamic, and highly human-dependent environment.I learned to:• Structure a sales machine in a creative ecosystem• Align creators, offers, and sales pitches to avoid dissonance• Transform a variable volume of leads into predictable revenue• Create clear processes without stifling team creativityI understood that:• In UGC, you don't sell a product, you sell a promise of visibility and impact• Sales credibility relies as much on brand consistency as on the pitch• A high-performing team needs framework, guidance, and regular feedback• Without data, scaling becomes noiseI integrated an approach where:• Management is both demanding and supportive• KPIs are used to inform decisions, not to put undue pressure• The Head of Sales' role is to bridge the gap between strategic vision and the field• Performance comes from upskilling teams, not from micromanagement
- RemoteCloserEDUCATION AND E-LEARNINGJune 2023 - Today (3 years)Selling is not about techniques, but about finely reading people within a structured framework.I learned to:• Quickly detect the real issues behind the initial request• Distinguish a real objection from a protective or avoidance mechanism• Adapt my posture between deep listening, framing, and leadership• Conduct a sales conversation without pressure, while maintaining a clear directionI understood that:• A good close begins long before the call (qualification, context, energy)• Sustainable performance relies on process clarity, not on seller ego• Forcing a sale weakens the relationship, the team, and the brand• A well-supported client decides faster... and stays longerI integrated an approach where:• Closing becomes a decision-making tool, not a manipulation tool• Sales align with the real value of the offer• Respecting the prospect's pace increases medium-term conversion• The closer's emotional posture directly influences the call's outcomeToday, I don't just sell an offer.I secure a decision, for the client as well as for the company.
- The Sales NationBusiness DeveloperEDUCATION AND E-LEARNINGMarch 2023 - March 2023 (1 month)Inbound= Receiving and qualifying inbound calls up to onboarding (Good CRM management + Follow-up)Outbound= Prospecting= Cold calling on opt-in lists, Pre-qualification, Booking first meetings (Pipeline development, Nurturing)Customer experience improvement strategy= Understanding target customer needs and expectations, Creating a unique experienceUpskilling new Sales reps= Onboarding, Role Play, Strategic Analysis Sessions, Mindset CoachingSales Enablement= Marketing & Sales Synergy
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