About Ludivine
- **CRM (Pipedrive / HubSpot)**: funnel structuring, management rules, useful fields & views, follow-ups, templates, automation of recurring actions, document generation (e.g., contracts)
- **Steering & Data (KPI / Looker Studio)**: database creation, multi-source consolidation, management + operational dashboards
- Automated Flows (n8n / Make)
- **AI integrated into processes**: qualification and enrichment, structured summaries (notes/next steps), assisted CRM updates, analysis and prioritization assistance, AI agent creation...
- Creation of a shared space on Notion to give you visibility on project progress and process mapping on Miro
- Technical and operational documentation provided at the end of the mission
- Tool & architecture recommendations
- Quick and detailed project estimation
- Available on WhatsApp / Slack / Discord / email
French
Native or bilingual
Experience
- ReveaOperations DirectorREAL ESTATEMarch 2023 - November 2023 (9 months)Aix-en-Provence, FranceRévéa is the specialist in the sale of usufruct for life annuities. A unique concept allowing people over 60 to realize their real estate project.- Strategic framework for business launch: development of commercial, marketing & partnership strategy- Implementation of internal processes and tool selection (MVP vision)- Building automations (Zapier, CRM, website, Notion)- Training a team of 15 people on the concept, processes, and sales strategy- Partner prospecting- HR Management: recruitment, onboarding, performance management, skills
- Melba (ex FoodMeUp)Operations and Partnerships ManagerSOFTWARE PUBLISHINGOctober 2021 - February 2023 (1 year and 5 months)Paris, FranceCommunication & Partnerships- Development of the partnership strategy (+100 signed in 1 year)- Creation of a business generation system- Press relations management- Growth marketingOperational- Optimization of internal processes- Management of NoCode implementation projects (Notion, Pipedrive, Zapier)- Creation of analytical dashboardsAdministrative & Financial- Maintenance of steering tools- Processing of funding applications- Drafting of responses to calls for projectsHR- Sourcing and recruitment follow-up- Definition and implementation of onboarding for new hires
- BGEConsultant and Trainer in Business Creation and TakeoverCONSULTING AND AUDITSOctober 2020 - August 2021 (11 months)Brest, FranceSupporting entrepreneurs in structuring their projects:- Feasibility studies for projects- Business plan realization- Information on financial and legal aspects- Organization and delivery of training on entrepreneurship and network development topicsFollow-up of entrepreneurs in starting and developing their business:- Needs assessment and assistance in implementing management tools and applying for funding
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Education
- Master in Entrepreneurship - Grande École ProgramEM Strasbourg2019Entrepreneuriat
- Master in Public AdministrationFundaçao Getulio Vargas (Rio de Janeiro)2018
Certifications
- No Code Ops level confirmed (Airtable, Notion, Softr, Make, Zapier)Contournement2023