Freelancer profile translated to English.

Description

I am Lucy, I am 37 years old, and I live in the Toulouse region.

I have been an Administrative Manager for 2 years in the e-commerce sector, managing order processing, invoicing, customer service, and logistics tracking with rigor and responsiveness. Before that, I spent 2 years as a Quote Specialist at Eurofins, where I developed real expertise in quote management, B2B customer relations, and administrative precision in a demanding environment.

I also spent 18 months working for myself, where I assisted clients with administrative management tasks and the creation and maintenance of WordPress showcase websites. This experience taught me to be autonomous, manage multiple clients simultaneously, and adapt quickly to different needs.

What I can offer you:

Complete order cycle management (entry, tracking, invoicing, disputes)

Quote processing and tracking, B2B customer relations

Versatile administrative support (organization, reporting, coordination)

Creation and maintenance of simple WordPress sites

Organized, responsive, and comfortable under pressure, I thrive in environments where I have to juggle multiple priorities. Challenges do not scare me – in fact, they are what motivate me on a daily basis.

Available for one-off or recurring remote assignments.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

bebeboutik-prive.fr
Administrative Manager
June 2024 - Today (2 years and 2 months)
31770 Colomiers, France
Editing, checking, and tracking an average of 8 purchase orders per day. Managing order flows and coordinating goods reception. Managing available stock during sales. Handling missing/defective items. Cross-functional coordination between purchasing, customer service, and logistics providers. Managing after-sales service for dropshipping orders.
Order Tracking Invoicing Dispute Management Customer Relations Cross-functional Coordination
Lhcomdigitale
Assistant - Freelance
January 2021 - January 2024 (3 years)
31770 Colomiers, France
Creation/management of website via WordPress. Social media management. Video editing, visual creation via ADOBE suite. Digital marketing and inbound marketing techniques.
Administrative Management WordPress Site Creation WordPress Maintenance Versatility Customer Relations
Eurofins BPT France
Sales Assistant
January 2020 - January 2023 (3 years)
Fontenilles, France
Direct liaison between the client, the salesperson, and the technical teams. Quoting analyses according to methods. Price study, client advice. Management of settings between quotes and sample management software.
Quotes and Invoicing Quotation B2B Relations File Tracking Meeting Deadlines