Freelancer profile translated to English.

Description

Hello, I'm Lucy!

Are you looking for a reliable and experienced person to save you time and free you from daily administrative tasks? 📌

As a freelance virtual assistant, I support companies and independent professionals in managing their organization and administrative tasks, allowing them to focus on what matters most.

With several years of experience in administrative assistance, I handle a variety of tasks:

- Email management and administrative follow-up

• Schedule organization and management

• Appointment setting and coordination

- Google Drive / shared folder creation, filing, and management

- Document preparation and formatting

- Invoice and expense report tracking

- Database management and updates

- Organizational and administrative support

Rigorous, organized, and autonomous, I work easily remotely and quickly adapt to each client's tools and needs 💻

Don't hesitate to contact me for more information! ✨

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Spanish
Basic

Workplace preferences

Remote only

Primarily works remotely

LA FACTORY
Versatile Receptionist
REAL ESTATE
March 2026 - Today (5 months)
• Personalized reception and assistance for various individuals.

• Management of diverse requests and real-time problem-solving

• Space organization and coordination (reservations, scheduling, access management).

• Daily administrative management (mail, follow-up, internal coordination).

• Participation in improving practices and user experience

• Contribution to event organization and coordination with service providers
Customer Relations Organization Versatility Administrative Management Coordination
Société d'Initiative et de Coopération Agricole (SICA
Administrative and Quality Assistant
March 2021 - February 2026 (4 years and 11 months)
• Management of calls, emails, and daily requests.

• Planning and coordination of schedules (room bookings, resource management, logistics tracking).

• Comprehensive administrative management (file tracking, spreadsheet updates, data management).

• Service provider coordination and operational follow-up (organization, intervention tracking, unforeseen issue management).

• Contribution to digital communication (content writing and publication, information dissemination).

• Data tracking and analysis, reporting, and specific request management.
Administrative Management Organization Priority Management Customer Relations Digital Communication
Fédération Unie des Auberges de Jeunesse
Versatile Welcome Agent
March 2020 - December 2020 (9 months)
• Welcoming and assisting travelers in French and English, presenting the premises and services.

• Managing reservations and tracking stays using dedicated software.

• Updating and managing customer information (database).

• Managing arrivals and departures (invoicing, payments, administrative follow-up).

• Responding to traveler requests and managing unforeseen issues.

• Participating in event organization and group reception.
Customer Reception Booking Management Customer Service Organization