About Luc
French
Native or bilingual
English
Native or bilingual
German
Native or bilingual
Luxembourgish
Native or bilingual
Experience
- Hitachi Solutions EuropeProject DirectorCONSULTING AND AUDITSMarch 2022 - May 2025 (3 years and 2 months)Paris, FranceContext:Program Manager for Delivery at Hitachi Solutions EuropeMission:Responsible for programs for the implementation of Microsoft Dynamics and Power Platform solutions
- Piloting projects for key accounts in France and England
- Internal audits of projects delivered by Hitachi Solutions
- Validation of projects before signing (for the Governance part)
- Monitoring a program composed of the implementation of Power BI, an e-commerce platform, the redesign of the web presence, and a new CRM
- DXC TechnologyPre-sales / Operational Monitoring BU MicrosoftCONSULTING AND AUDITSSeptember 2018 - February 2022 (3 years and 5 months)Courbevoie, FranceContext:"Associate Partner" in the Microsoft Southern Europe Business UnitMission:Pre-sales - operational monitoring of the BU – project management
- Leading pre-sales within the Microsoft Southern Europe BU
- Operational monitoring of the BU (reporting, leading meetings with the heads of the "Application Solutions" division)
- Representing the Southern Europe BU to the global Microsoft BU
- Monitoring projects without a dedicated project manager
- DXC TechnologyFunctional Consultant / Project ManagerCONSULTING AND AUDITSJanuary 2017 - August 2018 (1 year and 7 months)Courbevoie, FranceContext:Migration of a Microsoft Dynamics 2011 On Premise environment to Microsoft CRM 365 Cloud; CRM platform (Call Center functionality) used by DXC's "Business Process Outsourcing" team for international key accountsObjective:Migration of the application based on Dynamics 2011 (highly customized) to the Microsoft CRM 365 Cloud version; platform used by approximately 400 agents worldwide to serve five key accounts
- Functional analysis of client needs - Gap analysis between client needs
- Consolidation of needs and negotiation with clients to agree on a single solution that meets all needs while limiting the use of custom code (.Net "Plug-in")
- Development of scripts for user acceptance testing (UAT); Leading user acceptance testing sessions
- Training of trainers ("Train the Trainer"); Writing the user manual
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Education
- Master in Computer ScienceUniversity of Strasbourg
Certifications
- PMI PMOProject Management Institute
- ISO 27001Bureau Veritas (Certificate No. FR100854- 20260220.15)