Luc Kone, handling; miscellaneous task

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Description

IT Support Technician – At your service!

Are you experiencing problems with your computer?

💻 Slow or broken computer?

🔧 Need repair or optimization?

I am an IT support technician, with several years of experience, and I offer my services for:

Hardware repairs (part replacement, diagnostics, etc.)

Software problem solving (Windows)

Performance optimization (slowness, viruses, etc.)

Data backup and recovery

Professional, responsive and available, I am here to support you and get your devices back in perfect working order.

Do not hesitate to contact me for more information or a quick quote!

Languages

French
Native or bilingual
English
Native or bilingual

Workplace preferences

Can work on-site

Saint-Ouen (up to 50km)

Conseil départemental de la Seine-Saint-Denis
BTS SIS
DIGITAL AND IT
September 2024 - Today (1 year and 9 months)
Bobigny, France
1. User Support:

Diagnose and resolve hardware (PC, printers, peripherals) and software problems.

Assist users in the use of IT tools (email, office suite, etc.).

2. IT Equipment Maintenance and Management:

Install, configure, and maintain IT equipment.

Track requests and incidents using a ticketing tool.

Update equipment and software (patches, updates, upgrades).

3. Network and Security Management:

Ensure the proper functioning of network connections (Wi-Fi, LAN).

Apply IT security policies (antivirus, access rights).

4. Documentation and Reporting:

Write technical procedures and documentation.

Report critical incidents to the IT team or managers.
the frankie shop
Handler
FASHION AND COSMETICS
April 2022 - April 2022
Paris, France
Stock organization,
Clothing setup.
Event Organization Initiative Sense of Organization Speed of Execution

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