About Lucile
French
Native or bilingual
English
Native or bilingual
Experience
- SephoraGlobal Marketing Ops Project Manager - Sephora WorldRETAIL (SMALL BUSINESS)September 2025 - Today (9 months)Neuilly-sur-Seine, FranceoLed the scoping and onboarding of European marketing teams (17 countries) on a global DAM (AEM Cloud)oFacilitated workshops and interviews to identify business needs, map and harmonize processesoProvided strategic recommendations to Global Marketing & Global Tech teams to evolve the core modeloStructured the Content Supply Chain and Digital Asset Lifecycle ManagementoChaired steering committees with executive committees and business departmentsoEurope Users: +340
- Le Bon Marché - LVMH GroupSenior Digital Consultant - Digital TransformationLUXURY GOODSNovember 2022 - January 2025 (2 years and 2 months)Paris, FranceScoping and implementation of 2 solutions: DAM (Digital Asset Management) and Audiovisual Production Request Management. Assisted the IT department and business teams in streamlining their processes and identifying digital solutions to meet their needs. Scope: Client Marketing Dept., Artistic Dept., and Commercial Dept. - Solutions: Bynder & Adobe Workfronto+30 interviews: Assessment of applications & functionalities,oIdentification of key needs, criteria, and writing of use casesoRFI: 8 vendors identified, 4 question grids established (450 questions), 5 analyzed, 2 recommendedoAssisted business teams and managed shortlisted vendors, then integratorsoRecommended and managed deployments: scope, project plan, roadmap, team, budget, KPIsoMapped processes across the 3 departments with recommendations and implementation of an optimized processoReported, advised, and chaired steering committees with the executive committee (DMC, DA, DSI, DAF)
- GIVENCHYProduct Manager DAM & Product Owner PIMLUXURY GOODSMarch 2021 - September 2022 (1 year and 7 months)Paris, FranceMission: Represent business teams during the implementation and connection of a PIM - Akeneo & a DAM – Bynder, to serve the new Salesforce Commerce Cloud website (MVP Scope) - POC: First house of the LVMH group.oWrote user stories & managed DAM & PIM backlogs (SCRUM Methodology)oDefined and documented processes and business rules across all tools (PLM/SAP/PIM/DAM/CMS/SFCC)oTook charge of DAM configuration and monitored data migrationoTested applications and scenarios,oTrained users, identified and alerted on risks, open points, and changesoManaged external service providers: vendors and integrators.oIdentified KPIs, quick wins, opportunities, needs, open points and alerted on risksoEnsured regular reporting & chaired steering committees with Top Management, Executive Committee & LVMH groupoDefined the roadmapoEvolved the product post Go-Live: e-concessions, internal catalog, clienteling app, after-sales service, logistics, BI, SFMC…
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Education
- Master 2 E-Marketing and CRMICD Paris Groupe IGS (work-study)2008
- Master 2 Management of Commercial UnitsMMD of Lille 22008Mémoire : « La gestion du changement dans un contexte de mutation organisationnelle »
Certifications
- Product OwnerSCRUM Alliance2018
- Email SpecialistSalesforce Marketing Cloud2018