About Lucile
French
Native or bilingual
Experience
- IUT de La RéunionCommunication AssistantEDUCATION AND E-LEARNINGNovember 2024 - July 2025 (8 months)
- Creation of various visual content (publications, stories, posters)
- Drafting emails and documents for students, parents, and staff
- Telephone switchboard
- Reception and processing of user requests (multichannel)
- Analysis and qualification of requests to provide a first level of response
- Contribution to service quality and user satisfaction
- Coordination with relevant departments for request processing
- entreprise de négoceAdministrative AssistantJuly 2023 - August 2023 (1 month)Administrative management and file trackingFiling and archiving of documentsVerification and tracking of invoicesUpdating administrative informationUse of Codial management software
- ParfoisSales AdvisorFASHION AND COSMETICSApril 2023 - May 2023 (1 month)Customer reception and adviceNeeds analysis and customer guidanceContribution to customer satisfaction and loyalty
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Education
- Graduated from a BUTDiplôméed'unBUT
- BUT Techniques de CommercialisationIUT de La Réunion2022BUT Techniques de Commercialisation