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Lucie SouriguesLS

Lucie Sourigues

Project Manager - Administration & Coordination

€380/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Lucie

🎯 My goal: to be a reliable and involved operational and administrative relay, allowing teams to save time and gain peace of mind.

Office Manager and operational coordinator, I support companies in organizing, structuring, and concretely managing their activities. My approach is rigorous, versatile, and field-oriented, with a real focus on the smooth running of the teams' daily lives.

I spent 5 years in a luxury jewelry and watchmaking house, where I played a central role between administration, operations, suppliers, and project coordination. This experience gave me a transversal view of how a company operates, both in terms of internal management and marketing and operational deployment.

Today, I work as a freelancer to support teams in their administrative, organizational, and operational needs, with the ability to handle both back-office tasks and project monitoring.

I provide support in:
– Administrative management & internal organization
– Office management, multi-stakeholder coordination
– File, schedule, deliverable, and process monitoring
– Supplier relations & light logistics monitoring
– Operational marketing support and content management
– Project coordination (marketing, product, operations)

I enjoy working in dynamic environments where it's necessary to structure, anticipate, organize, and ensure the smooth running of daily actions.

Available 3 to 5 days per week.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris (up to 30km)

Experience

  • Maison Mornier
    Coordination and Marketing Officer
    LUXURY GOODS
    December 2019 - December 2025 (6 years)
    Bordeaux, France
    Project Coordination: Development and deployment of 360° marketing plans,
    management of timelines, piloting local marketing actions for 5
    boutiques, visibility optimization, planning and deployment of commercial
    operations (promotions, window displays, campaigns).

    Customer Experience: Project Manager for the launch of a new CRM.
    Contribution to improving customer satisfaction and handling disputes.

    E-Commerce: Project Manager for the creation, launch, and optimization
    of the e-commerce site (products, content, orders, etc.).

    Event Management: Design and coordination of 10 annual events
    (inaugurations, launches…), budgets from €200 to €30,000. Management of the
    Mornier Club through 2 to 4 exclusive events per year (dinners, workshops),
    strengthening loyalty and brand image.

    Communication: Design of communication plans and editorial line
    (social networks: growth of over 1,500 followers, print campaigns, tram branding),
    as well as coordination of interns/apprentices.

    Administration: Supervision of merchandise flow for 5 points of sale,
    creation of internal procedures, team training.

    Supplier & Service Provider Relations: Liaison between internal teams,
    service providers, and the boutique network. Order management, dispute resolution.
    Daily collaboration with prestigious houses.
    Project Management Event Management Supplier Relations Customer Experience Operational Marketing
  • Bois & Chauffage
    Administrative and Sales Assistant
    ENERGY AND UTILITIES
    February 2018 - November 2019 (1 year and 9 months)
    Saint-Jean-d'Illac, France
    Customer & Sales Relations: Reception (in-person and phone), complete management of customer relations (after-sales service, inquiries, follow-up of requests) and appointment scheduling to optimize satisfaction and customer journey flow.

    Digital Communication: Contribution to the creation of the website and regular content updates, ensuring information consistency and an optimal user experience.

    Administrative & Operational Management: Follow-up of receivables and invoicing, inventory management, and coordination with suppliers. Administration of sponsorships and updating of the customer database to ensure data reliability.

    Coordination & Management: Schedule organization, leading daily meetings with technicians, and implementing actions to improve working conditions and operational efficiency.
    Cross-functional Coordination Sales Administration Logistics Management
  • AMV Assurance
    Receptionist
    BANKING AND INSURANCE
    December 2016 - April 2017 (4 months)
    33700 Mérignac, France
    Customer Relations: Reception (in-person and phone) - Dispatch to the correct departments.
    Administrative Management: Mail management and sorting.
    Customer Relations

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Education

  • International Business BTS (Higher National Diploma)
    ESARCEVOLUTION
    2015
    BTS Commerce International
  • Baccalaureate in Management Sciences and Technologies
    LYCEE FERNAND DAGUIN
    2013
    Baccalauréat Sciences et Technologies de la Gestion

Skill set

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