Freelancer profile translated to English.

Description

Looking for a project manager tocoordinate, structure, and deliveryour marketing, customer experience, or digital transformation initiatives? I offer operational and strategic expertise, combiningrigor, vision, and execution capability.

What I can offer you:

End-to-end project management: from needs definition to delivery, respecting deadlines, budget, and objectives.

Improving customer experience and optimizing customer journeys (website, loyalty, automation).

Implementing dashboards, KPIs, and processes for better performance.

Change management support and alignment between strategy and execution.

My added value:

A dualmarketing and operationalskill set, with concrete results: cost reduction, productivity gains, margin increase.

A human-centered and purpose-driven approach, for projects that transform vision into emotion.

High adaptability, whether as an independent contractor or integrated into a team.

Deliverables and typical assignments:

E-commerce / Loyalty program strategy and deployment

Customer journey redesign and offer optimization

Cross-functional project coordination (marketing, communications, digital, suppliers)

Implementation of performance management and tracking tools

Available for assignments in the Paris region or remotely, I am mobile according to needs.

Looking forward to discussing your projects!

Lucie Querin

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km)

GEBERIT SARL - Mission
Marketing and Communications Project Manager
CIVIL ENGINEERING
April 2025 - October 2025 (6 months)
Project coordination from conception to completion.
Responsible for aligning product approach with consumer expectations.
Defining client needs, organizing steps, coordinating teams/suppliers while respecting deadlines, budgets, and set objectives.

Production of communication materials
Ensuring information and data reliability
Coordination of subcontractors, freelancers, and suppliers
Budget optimization
Agile Project Management Budget Optimization Sense of Organization Team Management Cross-functional Coordination
LUCE CONSEILS
Optimization Project Manager - VSE / SME
January 2020 - January 2025 (5 years)
Support in change management and team management. Implementation of dashboards, KPIs, and processes to improve performance. +15% productivity thanks to organizational redesign.
QUADIENT (EX- Neopost)
E-commerce Project Manager
January 2019 - January 2020 (1 year)
Product offering rationalization and customer experience optimization. Implementation of loyalty programs and automation of recurring offers ("Zen Ink"). Project coordination to streamline customer journeys.