About Lucie
French
Native or bilingual
Experience
- cpam de la marneCall center agent 3646November 2024 - Today (1 year and 7 months)Reims, France• • Management of telephone calls (08,51,52,10) Affiliation / hotline/ prevention.• • Performing BACK office tasks• • Handling complaints
- cpam de la marneFraud prevention officerHEALTH AND WELLNESSJuly 2024 - November 2024 (4 months)Marne Agence, Reims, France• • Requisition• • Partner requests• • Employer investigations• • Insured investigations• • Writing investigation reports• • Benefit control
- CPAM des ArdennesBenefit controllerAugust 2022 - June 2024 (1 year and 10 months)CPAM des Ardennes, Charleville-Mézières, France• • Control, research, analysis mission through various processes.• • PS/AS update processing• • DGPM file processing• • Life certificate processing• • Performing an internal audit• • Performing a reception immersion
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Education
- Associate's degreeTurennes compétences2024bac +2
- High school diploma levelSimone veil2019Niveau Bac