About Lucie
Experience
- Crédit Agricole CATSUI Lead - Design SystemBANKING AND INSURANCEOctober 2022 - Today (3 years and 8 months)Paris, FranceI had the opportunity to work within the Design System and Digiscore teams while remaining involved in production. This dual experience allowed me to better understand the needs of designers and projects.✅ DigiscoreCustomer journey scoring system evaluating their compliance before going live. The final score results from the combined expertise in UX/UI, digital front-end, Web security, DATA, and architecture.🎨 UI MentoringOnboarding and support for new UI designersProject monitoring and adherence to guidelinesRecommendations and best practice sharing🚀 ProductionI contributed to various Crédit Agricole projects, covering both customer journeys on the website and mobile application, as well as internal tools for employees (regional banks and HR teams). This diversity allowed me to address a wide range of users and challenges.Maintaining a link with production is essential for designing relevant solutions within the Design System, ensuring that the developed tools meet the concrete needs of users.
- DecathlonUX UIE-COMMERCEJanuary 2021 - January 2022 (1 year)Lille, FranceCheckout Redesign with a Focus on Delivery MethodImproving user experience while increasing conversion rates through these key steps:1. Global analysis of the Purchase Funnel using ContentSquare2. Focus on delivery method choice with user testing on the existing3. Benchmarking / Prototyping / User Testing on prototypesLead UX UI at PSA (Stellantis) 05 2017 - 11 2021Guardian of the Peugeot and Citroën digital chartersI designed and evolved their style guides, using Atomic Design, to distribute libraries to all designers.Participation in the implementation of a Design SystemExploration / Ideation / Design / EvaluationIn order to evolve or create new journeys and functionalities, I went through the stages of analyzing business and user needs, benchmarking, workflow, wireframing, mock-up design, interactive prototyping, and user testing.
- PSA Automobiles SAUX UI DesignerAUTOMOBILEMay 2017 - November 2021 (4 years and 6 months)Poissy, France- Guardian of the Peugeot and Citroën graphic chartersI designed and evolved their style guides, using Atomic Design, to distribute libraries to all designers. Guardian of the digital charter across their entire ecosystem, I ensure graphic consistency across different projects and validate mock-ups.Participation in the implementation of a design system.- Improving the user experience of brand websitesIn order to evolve or create new journeys and functionalities, I went through the stages of analyzing business and user needs, benchmarking, workflow, wireframing, mock-up design, interactive prototyping, and user testing.- Facilitating workshops and conducting user tests.
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