Freelancer profile translated to English.
Back to original languageAbout Lucie
My name is Lucie Frey.
For over 15 years, I have been working in the field of fast food and retail, including several years in multi-site management. I learned one essential thing there: organizations do not lack talent. They often lack guidance at the right time.
I support leaders and managers — new or experienced — at key stages of their careers: after a promotion, during the opening of a structure, when structuring a team, or when recruitment and management issues begin to weigh heavily.
My role is to help them get through these phases with more clarity, structure, and serenity.
My approach always starts from reality: observing what works, identifying what is blocking progress, clarifying roles, strengthening managerial posture, and building an organization that functions effectively on a daily basis.
I work in co-construction, with high standards and kindness. I don't impose ready-made methods: I help teams regain clarity in their operations and confidence in their decisions.
Specifically, I intervene on:
– team structuring after promotion or growth
– support for openings and young entrepreneurs
– recruitment and onboarding of employees
– managerial alignment and clarification of responsibilities
– conflict management and turnover reduction
– sustainable performance improvement
I am often called upon when there is potential… and ambiguity.
When people are committed but need guidance to cross a threshold.
I offer concrete, applicable, and deeply human support for organizations that want sustainable results without getting exhausted along the way.
French
Native or bilingual
English
Fluent
Can work on-site
Rennes (up to 50km)
Experience
- Yogurt FactoryStore ManagerRESTAURANTS AND FOOD SERVICEJanuary 2022 - Today (4 years and 7 months)Rennes, FranceComplete team management: recruitment, onboarding, scheduling, ongoing training. Daily HR monitoring: absences, initial disciplinary management, performance evaluations. Sales promotion, reporting, adherence to standards and procedures. Point of contact for quality audits and head office relations.
- Pro-impecSector ManagerJanuary 2020 - January 2021 (1 year)Portfolio management, Logistics organization. Application of specifications, Recruitment, Training.
- Global ServicesSector AnimatorJanuary 2016 - January 2020 (4 years)Operational management of 7 hotel establishments in Rennes and Nantes. Staff supervision and assignment, absence management, recruitment. On-site training for agents and monitoring of service quality. Schedule organization, logistics, and application of client specifications. Logistics organization, reporting, liaison with establishment managers.
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Education
- BTSTOEIC2021BTS
- Degree in Applied Foreign Languages (LEA).2006Licence LEA- Langues étrangères aappliquées.
Skill set
Categories
- Other