Freelancer profile translated to English.

Description

Multilingual customer service expert, with over 10 years of experience in reception, customer support and management of complex situations.

I can help you with:

Provide responsive and effective customer support, via email, phone or chat.
Manage your customer complaints on your platforms, with rigorous monitoring and organization.
Quickly resolve problems and ensure maximum customer satisfaction.

My added value:

Field experience and autonomy: I managed my own Airbnb and Booking rentals, which allowed me to develop excellent organization and a great ability to anticipate customer needs.
Multilingual: French (native language), English and Italian, to communicate with an international clientele.
Ability to work remotely: I master the management of customer requests from anywhere.
I specialize in customer support, complaint management and remote customer relations missions, and I easily adapt to the specific needs of each company.

Languages

Workplace preferences

Remote only

Primarily works remotely

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