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Lucie De CaldasLD

Lucie De Caldas

Administrative Assistant

€225/day
Pontault-Combault, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Lucie

Hello, I am Lucie, an independent assistant with several years of experience in administrative support, agenda management, appointment scheduling, and client follow-up.

I offer my services to entrepreneurs, freelancers, VSEs, or liberal professions to help them focus on their core business.

🔹 Email, call, and schedule management
🔹 File and client relationship follow-up
🔹 Filing, invoicing, reminders

Based in Pontault-Combault, I work remotely, as needed.

✔️ Responsive, discreet, organized
✔️ Available quickly

Contact me to discuss your needs!
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • STEF ELECTRO SERVICE
    Self-employed: Versatile Assistant
    April 2017 - Today (9 years and 2 months)
    Sending invoices
    Preparing VAT for sending to the accounting department
    Preparing payslips
    Paying invoices
    Client reminders....
  • INDESIT / WHIRPOOL,
    Management Control Assistant
    April 2007 - Today (19 years and 2 months)
    Croissy-sur-Seine, France
    • Updating and analyzing the company's business portfolio: all Home Appliances products: by quantity, by margin, and by product code, by customer.
    • Unblocking orders in conjunction with sales representatives: margin reductions, price verification, and validation.
    • Analysis of forced prices: preparing an Excel file for monthly meetings with the CEO.
    • Receiving disputes from accounting: dispute analysis, reconciliation with the sales team and the client: customer refund or credit note creation.
    • Integrating new prices on SAP in conjunction with sales representatives: calculation by brand, product code.
    • Sending the provision report to the Sales Director monthly.
    • 150 clients: Darty, Conforama, Mobalpa, Ixina, Boulanger, Cdiscount, But, etc.
    • Managing the Car Fleet (70 vehicles): updating the database, managing car contracts (renewal, new), checking invoices, and processing payments.
    • Managing the Mobile Fleet (35 phones): updating the file, checking invoices and processing payments, managing mobile phone contracts (new, options…)
  • INDESIT / WHIRPOOL,
    After-Sales Service Administrative Assistant
    September 2003 - April 2007 (3 years and 7 months)
    • Entering warranty extensions into the system and sending confirmation letters: receiving forms from technicians and client brands.
    • After-Sales Service Accounting: entering payments, client reminders for unpaid invoices on SAP.
    • Organizing training for new products for clients: proposing dates, sending the training program by product, number of participants, and tracking service billing.
    • Receiving account opening requests (small retailers): sending conditions by mail, email, fax, and creating the account in SAP if conditions are met (KBIS, Siret, Identities, Turnover, etc.)

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Education

  • BTS SME/Mid-size Business Management Assistant
    2007
    BTS Assistant de Gestion PME/PMI
  • Professional Baccalaureate in Secretarial Studies
    2003
    BAC Professionnel Secrétariat

Skill set

Categories

  • Other