About Lucie
French
Native or bilingual
Experience
- STEF ELECTRO SERVICESelf-employed: Versatile AssistantApril 2017 - Today (9 years and 2 months)Sending invoicesPreparing VAT for sending to the accounting departmentPreparing payslipsPaying invoicesClient reminders....
- INDESIT / WHIRPOOL,Management Control AssistantApril 2007 - Today (19 years and 2 months)Croissy-sur-Seine, France• Updating and analyzing the company's business portfolio: all Home Appliances products: by quantity, by margin, and by product code, by customer.• Unblocking orders in conjunction with sales representatives: margin reductions, price verification, and validation.• Analysis of forced prices: preparing an Excel file for monthly meetings with the CEO.• Receiving disputes from accounting: dispute analysis, reconciliation with the sales team and the client: customer refund or credit note creation.• Integrating new prices on SAP in conjunction with sales representatives: calculation by brand, product code.• Sending the provision report to the Sales Director monthly.• 150 clients: Darty, Conforama, Mobalpa, Ixina, Boulanger, Cdiscount, But, etc.• Managing the Car Fleet (70 vehicles): updating the database, managing car contracts (renewal, new), checking invoices, and processing payments.• Managing the Mobile Fleet (35 phones): updating the file, checking invoices and processing payments, managing mobile phone contracts (new, options…)
- INDESIT / WHIRPOOL,After-Sales Service Administrative AssistantSeptember 2003 - April 2007 (3 years and 7 months)• Entering warranty extensions into the system and sending confirmation letters: receiving forms from technicians and client brands.• After-Sales Service Accounting: entering payments, client reminders for unpaid invoices on SAP.• Organizing training for new products for clients: proposing dates, sending the training program by product, number of participants, and tracking service billing.• Receiving account opening requests (small retailers): sending conditions by mail, email, fax, and creating the account in SAP if conditions are met (KBIS, Siret, Identities, Turnover, etc.)
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Education
- BTS SME/Mid-size Business Management Assistant2007BTS Assistant de Gestion PME/PMI
- Professional Baccalaureate in Secretarial Studies2003BAC Professionnel Secrétariat
Skill set
Categories
- Other