About Lucie
French
Native or bilingual
Spanish
Basic
English
Conversational
Experience
- AXIMEACUSTOMER RELATIONS OFFICERPUBLIC SAFETYMay 2025 - Today (1 year and 2 months)Inform the customer. Modify contact details. Write emails or letters to respond to complaints. Follow up on contentious cases.
- SMTVO devenu PRESOAAccounting Assistant ASSOCIATION + Management Assistant (6 months) + Management Controller (9 months)MEDICALDecember 2019 - April 2025 (5 years and 4 months)Create new files. Inform members. Issue invoices. Record revenue. Debt collection. Create dashboards to monitor debt collection. Record supplier invoices and their payments. Declare VAT. Mail merge. Modify customer contact details. Write letters/emails. Update internal processes. Sort. Archive. Management Assistant duties: Meeting minutes. Schedule management. Organization of integration days. Management Control: Design accounting spreadsheets focused on result monitoring. Design management spreadsheets focused on expenses for different analytical plans.
- Automobiles Villers ServicesSecretary and Administrative Assistant TertiaryAUTOMOBILEOctober 2016 - October 2019 (3 years and 1 month)Monitor the activity of 100 vehicles. Schedule appointments, prepare vehicles for management and event loans. Integrate orders for production. Identify and inform the relevant department of necessary repairs (bodywork, mechanics). Create spreadsheet tracking tools. Manage potential production delays. File. Sort. Archive. Write letters or emails. Update internal processes.
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Education
- Company Director Crédit Agricole Brie Picardiede société Administratrice Crédit Agricole Brie Picardie
- SME/VSE Management Control Degree, RNCP Title SME/VSE Management Assistant, BTS NRC (alternating), DUT GEALicence Contrôle de gestion PME PMI TitreRNCP Assistante de gestion PME PMI BTS NRC en alternance DUT GEA