About Lucia
French
Native or bilingual
Experience
- FreelanceCommunity ManagerSOCIAL NETWORKSJanuary 2025 - August 2025 (7 months)As a Community Manager, I create, plan, and manage engaging content across various digital channels (Instagram, Facebook, TikTok, LinkedIn, blogs). My role is to help brands increase their visibility, build a loyal community, and attract new qualified leads.My services include:
- Creation of visual and textual content adapted to each platform.
- Writing SEO-optimized blog posts to improve search engine ranking.
- Development of editorial strategies to increase brand awareness and engagement.
- Collaboration with influencers (reels, stories, carousels) to effectively promote products or services.
- Performance analysis and campaign adjustments to achieve measurable results.
Objective: Transform digital presence into a true growth lever, generating more visibility, interactions, and above all, leads for businesses. - Concentrix MadagascarTechnical Advisor | SupportE-COMMERCEMay 2022 - December 2024 (2 years and 7 months)As a Technical Advisor in a call center, I managed the entire customer relationship: receiving and processing calls, tracking orders and deliveries, managing refunds and cancellations. I used CRM tools to ensure accurate tracking and provide quick, efficient, and tailored responses to each request.My role also involved assisting customers in resolving technical issues and ensuring they had a smooth and professional experience.Objective: Provide quality support that enhances customer satisfaction, builds customer loyalty, and directly contributes to the company's commercial performance.
- Freelance3D Modeler | DesignARCHITECTURE AND URBAN PLANNINGDecember 2021 - January 2023 (1 year and 1 month)As a 3D Modeler, I participated in the design and creation of digital plans and models for construction and design projects. My role was to transform ideas into concrete visual representations, allowing for better anticipation of the technical and aesthetic feasibility of projects.This experience allowed me to develop great rigor, particular attention to detail, and organizational skills, essential for meeting deadlines and ensuring the quality of deliverables.Objective: Provide accurate and professional 3D models, facilitating communication between designers, clients, and partners, and contributing to the overall success of the project.
Recommendations
Be the first to recommend Lucia
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Bachelor's degree in Civil Engineering (BTP)ISPM University2024Licence en Bâtiment et Travaux Publics (BTP)
- Digital Marketing TrainingBDR Formation2024Formation en Marketing Digital