About Luc
French
Native or bilingual
English
Fluent
Spanish
Fluent
Portuguese
Fluent
Italian
Conversational
Experience
- AI and GenAI ProjectsProduct ManagerDIGITAL AND ITFebruary 2025 - Today (1 year and 4 months)Marseille, FranceTask: Design and deploy production-ready RAG pipelines, create prioritization frameworks for AI use cases, and build productivity tools to accelerate PM workflows.Action: Built end-to-end RAG pipeline using LangChain (DocumentLoaders, TextSplitters, RetrievalQA, ConversationalRetrievalChain), OpenAI embeddings (ada-002), and Pinecone vector store. Developed RICE-based scoring framework applied to 25+ use cases. Created custom GPT assistants for story mapping and stakeholder alignment.• • Result: 85% RAG accuracy in production• • Result: 25+ AI use cases prioritized with reusable framework• • Result: -35% grooming time with AI-powered tools
- AXS (Global Ticketing Platform)Senior Product Manager - France Market LaunchJanuary 2024 - December 2024 (11 months)Paris, FranceSituation: AXS, major US ticketing platform, needed to launch in France from scratch with no local infrastructure, requiring product localization and GenAI support solution.Task: Lead end-to-end product strategy: market discovery, roadmap definition, MVP with payment integrations, GenAI chatbot deployment, and go-to-market execution.Action: Conducted competitive analysis (Ticketmaster, Fnac) and 15+ stakeholder interviews. Defined MVP for payment integrations (Stripe, Braintree, Apple Pay) with PSD2/3DS2 and GDPR compliance. Wrote PRD and functional specs. Deployed GenAI chatbot with canary rollout (15% to 50% to 100%). Led Scrum delivery with US Engineering team.• • Result: EUR 5M pipeline Year 1• • Result: +12% conversion rate• • Result: 70% ticket deflection with GenAI chatbot• • Result: Launched 4 weeks ahead of schedule
- Givaudan (Global F&B Leader - EUR 7B Revenue)Senior Product OwnerFebruary 2023 - December 2023 (10 months)Paris, FranceMarketing teams across 4 countries operated in silos, duplicating efforts and spending excessive time on content creation without leveraging AI capabilities. Task: Lead cross-country discovery, define unified product vision, build 12-month roadmap, and deliver MVP with LLM integration for automated content generation. Action: Conducted 15+ user interviews across France, Switzerland, Mexico, USA. Synthesized insights into 3 priority use cases. Defined MVP using RICE prioritization. Wrote detailed specs (epics, user stories, acceptance criteria). Integrated LLM for content automation with governance guardrails. Led team of 8 across 4 countries using Scrum.• • Result: +40% product adoption• • Result: -60% content creation time with LLM• • Result: 95% on-time delivery• • Result: 4.6/5 stakeholder satisfaction
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Education
- Ph.D. Applied PhysicsUPMC Paris / CEA SaclayPh.D. Applied Physics
- Master International BusinessCESCI ParisMaster International Business