Lucas Pledy

🎯E-reputation & Reporting

Analyst specialized in E-reputation and Data Marketing, I use social data to understand customers.

For several years, I have been supervising the Sprinklr platform within a large French retail group, which has allowed me to develop in-depth expertise in e-reputation monitoring, satisfaction surveys, and social media reporting.

I undertake various missions such as:

📊Excel

I also have advanced expertise in Excel, which I use to create dynamic dashboards, automate data processing, build monitoring models, and format clear and visual reports.

I particularly appreciate missions that involve cross-referencing quantitative data and qualitative insights, and where my analyses concretely drive a brand's strategy.

My freelance goals? To help companies better understand their communities, anticipate reputational crises, and transform data into decisions.